Auto Pro - Aberdeen (WA)

Angela Brumfield I’ve been using NW Collision for over 20-25 years. I took my 2013 Lexus es350 to them recently and once again they did an excellent job! Their work is flawless! In the past I took my Honda accord and my Lexus gx470 to them! They go above and beyond to take care of you and work with the insurance. I refer all my family and friends to them because the owners are solid people, local people who care about their customers and stand behind their work! The staff/employees their model the standards put in place by the owners! As long as they are open I will always go to them for all my auto body work!

Adam Puff Scott made time at the end of the work day to stick around for me. Spent 20 minutes with me and the issues with my truck. He couldnt help, but gave me some great options. Absolutely stand up guy.

Gary Malyon Ill try to make a long-story short! I was on a road trip from British Columbia to several points in Washington to pick up some vintage Dodge parts. My transfer case destroyed itself while driving through Everett. I had to leave my truck at a repair shop in Everett and get a new driveshaft and transfer case. After repairs I returned to Everett and continued my original trip to get the vintage parts. While getting some of the vintage parts I checked underneath the truck and discovered the straps on the rear universal joint were not holding the u-joint tight. I was able to repair one of the straps myself but the other strap had a stripped bolt. As luck would have it, East County automotive was close by. I stopped in there and explained my predicament. They brought my truck in right away and after 30 minutes of work they had a solid fix completed. When it was done they refused to bill me for the work. Thank you so much for helping me out! I got home safe and sound. Without that fix I would have had to tow my truck as an imbalanced driveshaft wouldve surely taken out my transfer case again! Its nice to know there are some great people and shops out there!

Caitlin Craig Often when you spend on a service you have to pick two out of three of the following; quality, price, and speed. If you use these guys you get all three.

Jeremy Bullard Knowledgeable laid back staff. Very helpful.

Chloe LaBelle Excellent customer service! They were transparent with all the issues with my car. Reasonably priced for the level of service provided. I will be using them exclusively for all my vehicles. Thank you Crowell Brothers for getting me on the road again.

Eden Fixed my car for around 200 when I thought it would be at least a $1000 more when I had car checked at auto store. Even when his machine showed all these bad codes. He could of charged me so much but he showed me most was just lights. Great honest fair and nice mechanic. Dont listen to the bad reviews. Hes awesome

Michelle Phillips Great group of salesman there! We got an awesome deal on our vehicle there and what a wonderful group! Definitely stop here first if youre looking for a new/used ride. Tell them Todd & Michelle sent you!

Larry Matteson Great experience there. They got right on car when it arrived being towed. Found problem and fixed it plus kept me in the loop. Will use them again for sure if I need work done on my car or truck. Price I think was fair for time spent. People were very polite and seem to be knowledgeable on all vehicles.

Melissa Springer Service dept is friendly and easy to deal with. Always upfront about prices. They are the only people I let touch my car.