Christine Dern Usually I have good experiences here. Wait time can vary depending on time of day and how many patients are in. Doctors tend to be pretty good though once seen.
Recently I stopped by after a full day of working because my PCP is out of town and I waited in line to check in, watched someone get checked in then was brought to the front. I was asked what I needed to be see for. After telling her I was told they took their last patient for the day.
The hours online say 8pm and this was at 6:15pm. I think it’s reasonable to update your hours because that’s nowhere close to 8pm and I wouldn’t have bothered if I knew you stopped seeing patients at that time of the day.
3 /5
gracie yael Worst urgent care in Bellingham by far. Almost always a very long wait, and not a single friendly or kind face in the building. I waited for two hours (not unheard of for urgent care, and not entirely their fault! High volume of illnesses going around. It was just unpleasant for how sick I was) and every employee was rude and short with me from start to finish, despite my attempts to be friendly and patient about everything.
I wouldnt say they go out of their way to be deliberately unkind; there was no Massive incident of hostility. But the general lack of warmth or sensitivity in the environment is just really off-putting and unwelcoming, and Ive visited this location multiple times before with the same results.
The receptionist yelled at me to come back to finish checking in when I set my bag down, mid-fever, and unsure if I was done at the counter because she stopped fully stopped engaging. The interaction felt complete- so I got confused for a moment. Even though that was my mistake/misunderstanding, the tone felt unnecessarily harsh. The nurse seemed inexperienced, unfriendly, and only listened to/wrote down maybe 3 of the many symptoms I listed, so I had to reexplain everything to the doctor- when I have laryngitis & strep throat, so it hurts to speak at all. They then sent my prescription to the wrong pharmacy, after clarifying with me multiple times which one I wanted it to go to.
I hardly ever write reviews, let alone a negative one, but this visit turned me off completely to ever coming back to this location. Its pretty upsetting to go to a medical facility, while obviously ill and uncomfortable, verge of tears from exhaustion, and not get a single kind eye from any employee for hours. Maybe try hiring someone with some charisma.
1 /5