State Farm Insurance - Richland (WA)

Josh Robbins I’ve been working with Julia Ward for a little while now, and overall it’s been a solid experience. She’s knowledgeable about the products she offers and has been helpful in answering my questions when I needed clarification. While there were a couple of minor delays early on, she followed through and made sure everything was taken care of in the end. If you’re looking for someone who knows the insurance landscape and can guide you through the basics with competence, Julia is a good choice.

Jenna Owens I love working with Courtney Williams at Pemberton Insurance Agency. She is friendly, knowledgeable and truly cares about her clients. I highly recommend working with her! Courtney deserves 5 stars. The office, however, I can only rate 4 stars because I have experienced several mistakes by the secretarial staff which is frustrating.

Mark Scott I switched to Larry Hall and State Farm 20 years ago. I had a different insurance company and when I needed customer service they told me to figure things out for myself. I have never been to Larry Halls office (I live near Seattle) but Tawnee and Amber always treat me like they know me and State Farm has provided excellent coverage any time I have had any issues (car accidents or my car getting stolen). Whenever I call I find myself telling them how much I appreciate how helpful they are.

Peter Martin I can’t say enough great things about the exceptional service I’ve received from Becci Griffiths! She is incredibly knowledgeable, responsive, and always one step ahead when it comes to handling my insurance needs. Whether it’s answering questions, finding the best coverage options, or proactively addressing any changes, Becci consistently goes above and beyond. It’s rare to find someone so dedicated, professional, and genuinely caring. I have total peace of mind knowing she’s in my corner. Highly recommend her to anyone looking for outstanding insurance support!

Maria Soto My Experience with Farmers Insurance-Nicole Storaci has been the best! They have the best Insurance Rates and not to mention best Customer Service ever! They are so patient and take their time to explain Insurance Coverage in detail. Shout out to Deanna Zamora & Her Team they are the best!!

Nicole Leahy Larry is amazing at Farmers! He has been so helpful for the several years I’ve been with them. I appreciated them so much I set my daughter up on a policy too. I’ve priced other companies and they have pretty good rates. You probably could get cheaper if you’re willing to sacrifice quality and customer service.

ASL Interpreter - Paula We have always had excellent customer service and our phone messages returned promptly. Weve been with this agent for 4 years. My in-laws have had insurance with them for many years and Jim has always been available to answer questions.

Jeanine Ball Very knowledgeable and efficient! 10/10!

Zach Deputy I met Marcus at the Everett home show a couple years ago. Ended up purchasing my auto insurance through him and about a year later my home owners insurance. He has always been very friendly, through and available; always a timely response from him. Highly recommended.