2 /5 A. Lambert: This review is about the staff, not the gym itself. Me and my boyfriend stopped in for our 3-day free pass. We have lived here for years, and were asked to provide our local ID’s. I handed mine to the front desk person, with my local address on it, and the staff member scrutinized my ID for about 20 seconds, almost as if they didn’t think it were a real ID. When it was my boyfriend’s turn, we then tried to explain that my he has lived here also and just hasn’t updated the address on his license. We were met with suspicion. The front desk staff even asked if we had the same last name. I don’t see how that would change whether we live here or not.
I reached for my ID back, and the front desk staff continued to study it before slowly and reluctantly handing it back to me. I don’t understand why such security measures are in place. Me and my boyfriend have lived here for years, have a local address, work in Harrisonburg, and were still treated with suspicion. Definitely will not be getting a membership since this is how they treat locals. We are young and look like college students, which is why I assume we were treated this way.