5 /5 Jessica Wilus: The ladies were very kind, sociable and helped me figure out exactly what I wanted. I informed them that I had some work to do and they provided me with a lap cushion so that Id be able to type more comfortably while they were highlighting my hair, which I really appreciated. I also really appreciated the care with which they washed my hair - really careful not to allow water to drip down my face, into my ears, or onto my clothes. As someone with really long hair I know some stylists can get frustrated with how tangly it is after washing it; they were so patient and gentle with the detangling process !!! (This is usually what damages my hair since its so fine.) They were also very understanding with my anxiety when it came to cutting length off. I am so happy with the result, the experience and the color came our exactly like the photo I showed them :) It was worth the trip. These photos dont do it justice.