1 /5 aliyah bilal: I had a very disappointing experience. The nail technician I was assigned was clearly either an apprentice or had no proper training—she lacked confidence throughout the entire appointment. Most of the time she was filing my skin rather than my nails. She handled my hands carelessly, which caused me to accidentally bump my nails while they were still wet.
At one point, she tried to correct a mistake by using an electric file near my cuticle area, but ended up ruining the polish. She then had to repaint the entire nail. From the beginning, I made it clear I wanted soft gel extensions, yet she began prepping to paint my natural nails—I had to stop her and remind her what I asked for.
The final result was far from professional. The nails were unevenly filed, and even after I asked multiple times for them to be corrected, the shape still looked rushed and inconsistent. They also used super glue to stick on the extensions, which is harsh and damaging to natural nails. The fumes were intense, and the glue bled onto my skin, leaving a hardened residue that’s still stuck under and around my nails.
Despite all this, I was charged $65 for one of the most mediocre sets I’ve ever received. Less than a week later, one nail broke just from lightly tapping a drink bottle, and two others chipped. Considering they were stuck on with super glue, the quality was shockingly poor.
There was also little to no communication from the technician during the appointment, which left me confused about what she was doing and why—I had to constantly ask questions just to understand the process.
Overall, the experience was unprofessional and not worth the price. I now have to spend even more money to get them fixed elsewhere. Save yourself the time, money, and frustration—go somewhere with properly trained nail techs and better service. Very disappointed, especially with the salon owners lack of concern when I raised these issues.
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