Odyssey Nails Northland - Preston,VIC

1 /5 Melissa Kerlin: Its incredible how every one of these awful express salons manage to blame the customer every time something goes wrong. The lady who was using the drill to remove my SNS burnt me 4 times. Apparently it must be because of my "thin nails". I get my nails done every 4 weeks, it never hurts if done by a competent nail tech. This salon was absolutely filthy. I was there for 1 hour and 40 minutes. My nails are way too thick. The only positive thing I have to say is that they were shaped nicely. I only went here as I couldnt make it to my usual place. I would never go here again. Avoid!

1 /5 Lauren: This is the worse nail place I have ever been. I never have much trouble with express nail places, but my experience here was terrible. I was made to wait almost an hour - ten minutes sitting, a further ten having chosen my colour, then 20 minutes before my old colour was soaked off. After that I sat another 15 minutes with only a base coat on. During this time a woman with an appointment sat and waited almost 20 minutes before politely saying she would go, as they were clearly busy. The staff dismissed her with nothing but a wave - she looked so shocked. Neither myself nor the woman sitting next to me got what we asked for - she wasnt given acrylics and I did not get the colour I asked for (probably because the staff member forgot what I wanted in the hour between me choosing and her actually applying it). Both of us were told that we were wrong when we spoke up, with absolutely no apology. My nails were cut and filed roughly, so my cuticles are now sore and none of my nails are even or smooth. One of them is even chipped right out of the salon! My finger tips are also covered in polish (SNS). It looks absolutely awful. All of this gave me plenty of time to fully realise how filthy the place is. While I was sitting waiting, I saw one customer leave after getting a pedicure, and the next person sat right down in the same chair, with only a brief rinse of the tub. There was certainly no soap or disinfectant. Finally, I would have liked to give some feedback about my experience before I left. However the girl who took my payment was chatting loudly on her phone to her friend about their weekend exploits. If I could give 0/10 I would. I will never go back here again and would never recommend it to anyone.

1 /5 Greta de Moore: The staff initially were quite friendly and I was able to get in straight away. Usually getting my nails done is a pleasurable experience that I look forward to when I can afford it. I went to this place two days ago for the first time and I will never be going back. When the staff were using their tools around my cuticle area they were rough and not careful at all, I was in pain and started bleeding. In the end I was rushed out by a rude staff member, I paid and left. My nails look nice dont get me wrong, but Im not so keen on the scrabbling around my cuticle area....

4 /5 Lucia Esposto: These reviews honestly do this place no justice. Me and my cousin went earlier today to get a full acrylic set and a pedicure and our experiences were fine. My cousin had to wait a little bit (as there are only 2-3 people working at a time) for her pedicure but the lady got to work on my acrylics straight away. She was a bit rushed and maybe a bit rough, but the service was very good nonetheless. She made sure i was satisfied with my shape and reassured me that she would double check before i left that i was happy. The man painted my nails very well with a topcoat that looks really good. For $45, it was 100% worth it and im happy with my service. My cousin was happy with her pedicure and the polish looked good. Would recommend if you dont mind a small wait time.

1 /5 Bronte Teddy: I had a really painful shellac manicure from here. Its two days later and I am heading elsewhere to have it taken off as it wasnt done correctly and is already peeling. The lady was on her phone a lot while I sat there. My nails burned while I put them under the light. And the colour I got was not what I chose. It was for a wedding and I needed a specific colour as I was a bridesmaid. It was rushed but it was so bad I couldnt wait for it to be over.