1 /5 Cathy Wang: Review
Today was my first visit to this clinic since my regular dentist is on holiday, and I urgently needed to address pain in a tooth I previously had filled, along with swelling in my gums. I had initially booked an appointment with Dr. Lisa. However, upon arriving, I was seen by a male doctor instead, whose name I couldn’t find on the clinic’s website afterward. From the conversation between the doctor and the nurse, it was clear this was their first time working together, which left me feeling uneasy.
The doctor examined my teeth and claimed that my gums were not swollen or inflamed. He then checked the filling in my tooth and mentioned that it was too close to the nerve and not sealed properly. He provided me with three options: redo the filling, undergo a root canal, or leave it untreated. I opted to redo the filling. At that point, the doctor also pointed out that I hadn’t had a dental cleaning in a long time, which he said had caused some gum inflammation. He recommended I get a cleaning, and since I was already under anesthesia, I agreed in hopes it would alleviate my discomfort.
What I need to emphasize is that his cleaning technique was extremely rough! It was so harsh that, while I admit it’s been a year since my last cleaning, this was by far the most painful and unpleasant experience I’ve ever had. Compared to previous cleanings I’ve undergone, this one was unbearable. Afterward, the swelling and pain I had before worsened significantly.
Throughout the procedure, the doctor repeatedly suggested further treatments and spent a lot of time chatting casually with the nurse. While this might be normal for some, I’ve never experienced this with my previous dentist, and it felt unprofessional.
Overall, this visit left me very disappointed and in even more discomfort than before.
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