2 /5 Alice Hua: There is this one technician who I donāt know the name of, but she ruined my cuticles when I ask for an acrylic set with tip extensions. The whole experience was horrible. She drilled so close to my cuticles that it felt warm and it cut my cuticles for nearly every finger that I bled - as you can see in the photo, all my cuticles looked red and swollen and my 4th finger was still bleeding afterwards. She wasnāt even careful, and just gave me a flat āsorryā and didnāt care. My cuticles were so sore afterwards. Only thing she did right was shaping my nails so Iāll give it two stars. I was a regular here for two years and itās always this particular technician, other technicians are fine. They donāt consistently wear name badges so itās hard to pinpoint who the technician is, but whenever I get her Iām not happy with her services since sheās quite cold and would always do a rushed job. Management needs to speak to her about her performance as this isnāt a one time thing.