1 /5 Amber-jade Shomali: DO NOT GO TO THIS SALON!!!
I went in for a full set Thursday and left the salon with an extremely red and irritated eye after the negligent staff put tape on my actual eye ball! I have complained about discomfort in previous sessions over and over again so this time I thought no, they know what theyâre doing - just ignore it, youâre being annoying.
Lo and behold my eye is on fire when the tapes are removed and come Saturday (2 days later) I have an eye infection which is getting redder and redder, meaning I am essentially housebound until I am healed.
I contacted Kami with photos of my eyes getting worse each day and suggested they refund me as a way of apologising or even as compensation for the fact that I cannot leave my home. They said they would only do it if I came back to their salon today to have them removed and then implied I was trying to essentially rip them off.
This was insulting to say the least as I have had my lashes done by them so many times and the issue was not with the lashes themselves, the issue was the tape placed incorrectly and on my eye ball?!?
Also, please note that if you get a removal and full set they do not use the removal cream, they will just pick each lash off with the tweezers which is not the correct process and must be to save in costs.
I am very disappointed and let down by Kami and her staff.