Herbal Hub Hair & Beauty Salon - St Albans,VIC

5 /5 Shivani Rg: Exceptional service at Herbal saloon!My haircut and hair colour turned out amazing. Friendly staff, affordable prices, and highly experienced stylists. Highly recommend this saloon.

5 /5 Mouli Sharma: I recommend this salon to each and everyone who wants a nice hair colour. I got hair coloured from them and the results exceeded my expectations.if you are looking for a fresh new look , this is the place to go .

1 /5 Nitu Pant: I had worst experience in my life. Me and my friend went for a threading. Both of us were not satisfied. The way she did my eyebrow was completely unexpected, my right eyebrow was completely different to my left eyebrow. She had no clue what she was doing, instead she told me that she will make it look similar and she redid but ending up making more funny, made more uneven and again she told me if she trim one more time it will look even. My volume of 1 eyebrow was thick and another side was like half of it. I had nothing but had tears in my eyes. If there was an option Inwould give 0.1/10.

1 /5 Sagarika Arora: I recently visited this salon and had a very disappointing experience. Upon arrival, there was no one at the reception. I smiled at a staff member who was busy doing someone’s hair, and she smiled back, which I took as an acknowledgment of my presence. I then waited in the waiting area for almost an hour, assuming someone would attend to me for my haircut. Eventually, another staff member came over—not to assist me, but to tell me they couldn’t accommodate my haircut. To make things worse, as I was leaving, I overheard the stylist say she had assumed I was there for threading and that I didn’t communicate my purpose. Seriously? Isn’t it the staff’s responsibility to ask and clarify, especially when a customer has been sitting there waiting for so long? I chose to be polite and not disrupt anyone, but this basic lack of communication and initiative from the staff was frustrating. It’s the salon’s job to communicate with customers, not the other way around. This lack of care and professionalism was unacceptable.