Fresh Nails Hawthorn - Hawthorn,VIC

5 /5 Sue Cody: Got builder gel nails done 2 weeks ago today and over those 2 weeks have not been gentle on my hands - a lot of gardening and house cleaning and other than a bit of growth, still as good as ever

1 /5 Daisy Mae: So incredibly rude and just mean. Also cut all my nails off without asking, and they turned out so yellow. I went across town to a different place to get them fixed - I just wanted to get out of there! Awful experience.

3 /5 kristin tan: first time($65): ladies were friendly there. price wise it’s definitely five stars. i got a soak off, full set extensions with sns and the design. however, during my pedi my toe got filed instead of my nail for a bit and it left a blister so that’s a small yikes. i’d come back again though. second time($60): lady i got was rude, pushy and in a rush. she didn’t look at my reference pic properly and completely missed out a crucial detail (thus why my pinkies don’t have the lighter shade of brown). when she was using the e-file it actually hurt and when she was manually filing i was honestly scared my nail would chip or break bc of how rough she was. she didn’t fully paint my nails for a few of them (she missed the sides) which honestly just boils down to professionalism and level of quality. pricing was pricier today considering i didn’t get a soak off (which i initially wanted but she kept pushing back), didn’t get new extensions and the design was easier than last time. tbh it’s a massive hit or miss but both times the filing and shaping was an issue. not sure how they price as well so that’s a bit ??? but after today i doubt i’ll be back.

2 /5 -: • 2024 Review: I usually politely wait for 3 hours to have my nails completed, but at my last daytime booking, I kindly stated the time I had to be finished, and in response resorted to inappropriate behaviour (staff huddled together to remark upon me) after their repetitive failure to understand the time I was communicating (assuming a lesser time). This was quite upsetting and no apology was offered. I was then given bad nails by another staff member (as my technician left me?). Builder gel binds against the natural nail and due to the LED binding, if you don’t remove your hand from the machine a few times, it is horrendously painful, and hence a universal formality with this service. They insisted I keep my hands in the machine for 60-seconds and despite tearing up, my politeness was wasted on such cruelty (imagine being punished this way). I made some constructive suggestions (i.e. actually covering my nail with polish on the sides) and was ignored. As expected by their appearence (image), the builder nails bent and broke a week later with little use. I grew reluctant to have my shellac (gel) and pedicure completed on my toes as my polish would consistently chip within the month. They cut corners with how much product they use, and it doesn’t get a client back into the chair sooner > it loses the client. It doesn’t matter if you’re a good, or loyal customer, they will be rude if they want, and do not respect your time. Incredibly petty and unpleasant situation to be in, doesn’t have to be this way. I rather have natural nails than this. • 2022 Review: My nails are always perfect and the staff are friendly and easy to communicate with. Usually I get SNS on my fingernails (longer style) and shellac on my toe nails. Neither chip or peel off like other salons and I return for the quality of the service. This nail salon also never pushes you to pay in cash which is kind of great.

1 /5 C: I would leave a 0 star if I could. Very bad service or no service at all. One staff came to file your nail and suddenly change another one to paint your nail… they just rush to get your nail done, I did the French nail here but the lines of the white part is not balance…very disappointed and never come back again!