BrowX Eyebrow Threading - Forest Hill,VIC

1 /5 Sharon H: I would give zero stars if possible. They absolutely butchered my eyebrows. They didnt pay any attention to my instructions, rushed it (even though I was the only customer there) and now my formerly thick, arched eyebrows are 2 different shapes, extremely thin and tadpole like. I nearly cried when I saw their work. They could tell how bad it looked and said "you dont have to pay" along with a million other excuses. To make it worse I have cuts on my skin which I have never had at any other threading salon. To say I regret going there would be the understatement of the century

1 /5 Sarah Ali: Totally ruined my nice thick eyebrows. Wanted a clean up but the lady made them thinner. Cut my eyebrow hair with a pair of scissors and left a patch. They are so rough and quick while threading your eyebrows and they leave you with painful cuts under your eyebrows. Didn’t even offer aloe Vera. Would give 0/10 if I could

1 /5 Chloe Drew: I’m in the same boat as Sharon H. The regular lady that threads eyebrows there absolutely ruined my once-nice eyebrows! :’( It’s taken more than 6 months for them to partially start growing back and my left one stll has patches throughout and was so thin for so long. She was extremely rough and quick. I will never go back. Please do not ever go here for eyebrow threading. I don’t know about their other services- could be good.

1 /5 Nicholas Price: Echo the comments about non existent customer service, a vitally important part of beauty services where they are touching hair or in my case, arm waxing. Ive found that unhappy employers are that way because of the lack of support and respect from their superiors. I booked at your salon because the price was cheaper for male arm waxing than other places, but what i saved in $ was frustration and disappointment about the total lack of customer service. No please, thank you, how was your day; and when I presented at the front desk for the appointment, the girl looked confused and had to speak to another colleague to find out what was going on. Also, if doing something personal like waxing close the door! Although at back of the store, I would like a bit of privacy. I asked for the manager when I left and was told she wasnt there. And was not asked why or if they could help. No thank you or goodbye on the way out. Shockingly bad. Wont be back, obviously. P.S. your website doesnt work. P.P.S your five star reviews are suspicious, friends and family?

5 /5 Audrey Teoh: I had my eyebrows threaded today. Alka - the lady who did it - is such a lovely person. And she did a very good job as well, minimal pain and with a really nice eyebrow massage at the end. My eyebrows look so much better. Very happy and satisfied with her work! Thank you!