1 /5 David & Man-Yee Rivadillo: Dislike leaving negative reviews, but this place is not run the same as it used to be a few years ago and it’s not right to waste people’s time or money like this.
High staff turnover past 12 months, poor communication with clients and between staff - don’t get told when a practitioner leaves just get surprised on the day, request a particular machine and it’s either broken down or in service by another client even though you make a point of requesting it. Both the above have occurred three times. Keep charging you for doing the same thing for hair removal even though it’s clearly not working (no change in hair 2 weeks later) and you have to tell them to try something different. Really unprofessional. Will not be returning once I’ve used up remaining treatment.