Andrea Esser The Haitch team is thorough and communicative throughout. Celal in particular took extra care to accommodate and resolve challenges with closing a sale during a period of time when I was not in-country - thank you. Highly recommend.
5 /5
Jacqui Harkin The team here are amazing, I highly recommend them. No stone left unturned. They handled both sale and purchase of my properties, with the utmost care and respect, they made an incredibly stressful time in my life so easy, there were a few problems with the transfer but they had my back and the solutions. Thank you for all your hard work Celal & Ozge.
5 /5
Abdullah El Hosari Halil was outstanding to work with. His promptness, clear communication, and overall efficiency made a huge difference throughout the sale of my client’s home. No matter the obstacle, Halil found a solution quickly and professionally. What stood out most was his consistent availability — always ready to take my call and assist without hesitation. It’s rare to find someone so dependable, and I genuinely appreciated his support every step of the way.
5 /5
Gary Lee Overall Experience:
I am very pleased with the professional service provided by Haitch Legal for my recent apartment purchase in West Melbourne. The team successfully guided me through what can be a complex legal process, ensuring all documentation and procedures were handled with care and attention to detail.
What Worked Well:
The legal expertise and thoroughness of the service was excellent. Despite my own unfamiliarity with the property purchase process, the team was patient and supportive throughout. I particularly appreciated Ozges warm and personable approach - she is genuinely lovely to work with and made the experience much more comfortable than I had anticipated.
Areas for Potential Improvement:
While this is by no means a criticism, I wanted to provide some constructive feedback that might help enhance your service delivery. I occasionally found it challenging to fully understand all communications due to accent differences, which sometimes required me to follow up for clarification. I recognise this may be more about my own listening skills than anything else, but I thought it worth mentioning as it could be a consideration for ensuring all clients receive information as clearly as possible.
Communication and Process:
I did find myself needing to follow up on a few occasions to check on progress, though I suspect this was largely due to my own inexperience with the property purchase timeline rather than any deficiency in your service. Perhaps providing clients with a more detailed timeline or process overview upfront might help manage expectations for first-time buyers like myself.
Recommendation:
Despite the minor points above, I would absolutely recommend Haitch Legal to others purchasing property. The combination of professional expertise, genuine care for clients, and successful outcomes makes this a service Im happy to endorse.
Final Comments:
Thank you to the entire team (Halil & Sienna), and especially to Ozge, for making my first property purchase a positive experience. Your professionalism and dedication were evident throughout, and Im grateful for the support you provided.
5 /5
Nicole Ognjanov We can not put into words how amazing celal is, his work ethics is unmatched, he went above and beyond for myself and my partner. Celal took the time to explain everything to me. Buying a first home is scary and celal made us feel at ease the whole time. Thank you celal for guiding us and taking us under your wing over the last few months. We appreciate everything you have done for us.
5 /5