Wynn Nails Bar - San Antonio (TX)

5 /5 Anna Greenwell: This place is so nice and welcoming! They don’t rush you at all and they’re so friendly! Prices are great, my daughters and I LOVED our pedicures! They do such a great job and the interior is absolutely stunning. I highly recommend and I will be back!

2 /5 Lindsay Cooper: I waited a few weeks to leave this review because I needed to cool down and speak fairly, but I also want people to know before going that they need to be careful. I NEVER get my nails done. It had been 5+ years since I have, and dip didn’t even exist back then, so I had never had dip nails. I needed my nails done for a photo shoot and chose this salon based on excellent reviews. I showed up on a Wednesday at 3:30pm. They were not busy when I arrived though they did get busier by around 5 when I left. I did not have an appointment, which was probably my first mistake, but again I have very little nail salon experience. I walked in and requested “dip nails” and the guy at the front desk sent me to a seat at a nail station. An older woman who spoke almost no English came out and asked me what I wanted. Rather than try to explain, I showed her the picture which I have posted here, of ombré dip nails. I knew they did this because I had seen ombré as an option on their website before choosing to go there. I asked, “can you do exactly this?” And she said “yes. Pick color” — at this point I was confused because I legitimately just showed her what I wanted exactly and she agreed… but I said “color for the base? To go with the white?” And she said “yes base. Pick color” so I picked a pinkish color that I thought was close to the photo. She began working. Again, I have never had dip nails and it’s been 5+ years since I had any nails done, so I’m just along for the ride. She did several dips and then filed and got the LED cure light out. I didn’t know HOW the ombré would be done but I knew it would be before the LED cure so I was alarmed. I said, “what about the white ombré?” And she just stared at me. I asked again. She said “no ombré” and I said “yes ombré. Please do it” … at this point another younger employee stepped in to translate. I showed this girl the photo that was agreed upon and the girl said, “she didn’t see this picture. You got a single color. The nails are done” and I said, “she DID see this picture. She agreed to this picture. And I would like you to do ombré now” — the employees went back and forth in their primary language and then the younger girl said “you have a single color. We cannot make it ombré” There is no reason they couldn’t have shaved the nails down to fix them and start over. They did not acknowledge their mistake. They cured my single color bubblegum pink nails and charged me full price and sent me on my way. They texted me a survey to fill out that evening and I was honest in my response. Nobody from the salon contacted me based on that survey and it’s been 3 weeks so I’m not sure why they even sent it. I am giving 2 stars because the salon was clean and my nails weren’t botched but they were NOT what I wanted and I had to get them fixed for a ridiculous price (removal+new set) elsewhere the next day.

1 /5 A E: I saw your reply and updated the photos, including the charges from your salon. I called to discuss adjusting my payment fairly so I can remove my review. I also came back because my middle eyebrow wasn’t waxed, even though you claimed it was. My daughter recorded the entire session, and the service wasn’t completed. Charging me for this is fraudulent Please call me back to resolve the issue. My daughter had her first pedicure today, but unfortunately, the experience wasn’t great. The lady working on her was rude and unprofessional, aggressively picking at her feet and massaging them in a way that made my daughter uncomfortable. Even though I kept checking in with her, she was too polite to say anything at the time. As for my own experience, I tried to keep it light and friendly, chatting and laughing with my nail technician. But when I got home, I was shocked my nails look like they were painted by my 11 year-old! I’m really disappointed with the quality of the work. Definitely not what I expected.

5 /5 Audrea Coy: We love Wynn Nails! We (myself and my daughters) had been going to another nail salon a few miles up from them for years. One day it was so busy we decided to try another place and came across Wynn. We walked in and they took all : of us right away. Since we’ve been regular customers. It is a family owned business, which we love to support. Everyone is so nice and does such a great job! No where else we’d rather go!

5 /5 Amy Seaberg: First time at Wynn Nails Bar today and loved it! I took my daughters and a friend. We all got dip manicures. Two of us got tips. They did an amazing job! The staff is super friendly and the prices are great! We have been paying so much more at another salon for the same services. Try them out if you haven’t yet!