VIP Mobile Mechanic - San Antonio (TX)

K B I had a really good experience. Eleazar, the manager, is so nice and easy to work with. I understood exactly what needed to be done with my vehicle, cost, and urgency. They truly went above and beyond. The other employees I interacted with were also great. I greatly appreciate the owner offers a military discount as well. Having a shuttle is fantastic as that is often my biggest headache when taking my vehicle in for repairs. I will be back for other repairs on my vehicle. Availability seemed good and my repair was done quickly. Thanks for the great service.

Britney Grogg I had previously written a one-star review; I have removed it and am writing this new one. Mistakes happen, and its what we do as business owners/managers to correct those mistakes that hold more weight than the mistake itself. As a business owner myself, I have a great deal of appreciation for the way my issues with my cars services was handled. I want to clarify that the one star was for communication issues. It wasnt any problem with the mechanics or the job they did. They are good mechanics. The reason for five stars: I took my car back in 4 days after the pickup from the first visit. I had a mistake of correlation and causation. I dont know much about cars, but after my AC was fixed, I noticed that my rear tires were losing air pressure rapidly. Regardless, they did an excellent job fixing all problems. They even addressed this rattling sound with a compressor for me. They werent under any obligation to get me serviced again with a price change. Especially since it was a separate second issue, they just wanted to make things right. That is incredible business practice. Although I hope my car is good on mechanic visits for a while, Id come back here because I know they do good work. If I could offer one bit of advice, it would be: There are people like me who hear "The car will be ready at 3 pm tomorrow," and unless something else is communicated, we show up at 3 expecting the car to be ready. Additionally, I wasnt aware that someone involved in my cars repair had a personal emergency until the third time we were turned away for pickup at the scheduled time. Most people are kind-hearted, and when something like that is communicated, we will take the opportunity to show grace and understanding. I hope all is well with this team and their families, and I appreciate all the help I received.

Denise Willems This was the second time I have taken my vehicle to be serviced at Cambridge. As soon as I walked through the door I was greeted by name by Jake. He remembered me even though it had been several months since I had been there. Jake provides outstanding customer service! He very patiently described what needed to be done to repair my vehicle. Not only did he keep up with the progress of the repairs to my car he made sure I was taken care of, too. He arranged for me to pick up a rental car and had someone drive me to their location. Jake made sure to contact me with updates on the progress of the repairs to my vehicle. Jake is one of the main reasons I return to Cambridge! His customer service is outstanding.

Lisa Creighton My car messed up on the way home from work on Friday night. I called early Saturday morning and spoke to Jesse. He came over and ran diagnostics on my car. I needed a new coil pack. Jesse went up to the auto parts store and picked up the part brought it back put it on my car. Price was very reasonable. I was very impressed with the speed and knowledge that Jesse had. I am not sure if Ive ever been treated that good in an auto garage. I will definitely use Jesse again.

Brian Geyer Ive taken my truck (2018 Dodge Ram 1500) there for routine maintenance for 3+ years and the team (John & Donavan) have always treated me well. Great customer service and quality work @ a reasonable price. Im a big supporter of locally owned businesses. Bonus, they are in the neighborhood!

Fred Zepeda I was recommended to auto tech repair by a couple of good friends. My jeep had multiple issues took it in on a Monday morning to get serviced. It was ready by Thursday. The owner Jesse is nice cordial and honest he informed me of all the problems and the cost of replace. my jeep is working excellent I highly recommend this auto shop

bennie jones Youd be hard pressed to find someone with more integrity and knowledge than Randy. G&R has serviced all of our vehicles for many years. Highly recommend this business for anybody that wants the job done correctly!

Dawn Rinn These guys are TOP NOTCH!! They did a full check of all my systems and found issues that I was unaware of on top of the problem I came in to fix. Thank goodness they did because my brakes were shot! I found that the bill was entirely reasonable and was happy to pay for their level of knowledge and skill. All the gentlemen I spoke to were friendly and helpful. Victor is THE MAN! Well be coming back in the future for sure.

john obregon This shop specializes in diagnosing issues. The name of the place fits very well, the mechanic there is truly a master of his craft. When I get asked auto repair questions, this is the one and only place I mention.

Estela Vela I Estella took my car to Texas Auto Repairs and spoke to John, and I give 5 stars to John for customer service and 5 stars for mechanical service. Excellent service. I recommend Texas Auto Repairs to everyone. They got my a/c working great !