5 /5 Rebeka Villafranca: I cannot say enough wonderful things about Alyssa at VBMC ER. From the moment she walked in to care for my daughter her kindness, compassion, and professionalism was evident. She went above and beyond to ensure we were comfortable, taking the time to listen to concerns and provide reassurance. She made difference in our visit to the ER. Her genuine warmth made a stressful time much easier. She is someone who truly embodies the heart of nursing. I am incredibly grateful for her exceptional care and dedication. Thank you Alyssa for making such a difference!