University of Texas Med Branch: Smith Lance S MD - Galveston (TX)

Lisa Carman I walked into the affinity clinic being a tourist in Galveston. Was ill with a sinus infection and far from home. I was greeted warmly and promptly by the front desk. The nurse took me back and the doctor was at the door quickly. They listened to me closely , assessed my condition and offered me a an immediate plan. I’m very grateful for efficient, prompt and positive care. Felt better within 24 hours. I recommend this clinic 100% and more!

Alicia Gusman My mom has been in and out of the hospital since, January and I will not take her to any other one. Patients has been very good to her and the staff is so compassionate and understanding. From the cafeteria staff to the Physical Therapy staff. I really appreciate them all.

Carlina Jackson We have been here several times and it’s always been good. Close to home always available and easy to schedule. Today though was great! My 5 yr old had a regular well visit with Dr. Propst. He did have a student with him (not a problem). He and the nurse, Robyn were so nice and patient with my daughter. They included her in conversation, talked to her , asked her questions and were just genuinely caring ! Let me not forget when we were checking in the ladies at the desk/check-in were also very welcoming and kind even after an older gentleman was being rude. I had to make sure to get their names also! Thank you Elvia and Kari for your happy welcoming attitude so early in the morning!

Beverly La Rock Excellent Care

B D Big shout out to Leslie Garner! She is a credit to the VA system. President Trump would be proud of her professional service in my opinion.

Jerica Monet Yell Ive been going here for yrs now they have really great staff really great Doctors and nurses they have a wonderful team and they do care about you ❤️

Verna Always a pleasant experience.

Zephan Lunz My fiance had an appointment with them today for a long time followup. Her mental health has been getting worse and we really needed this appointment to see a professional. They cancelled on her last minute and my fiance had an anxiety attack and wrecked her vehicle. I called them explaining how she cant work and now got into this accident because of her mental health. They did not give any resolution except we had to wait another week and a half for when an appointment opens up again. She needed to be seen today and started on medication today. Bad job UTMB. I do not trust you and your judgement to provide care to my fiance anymore. Bad job.

Carol Allegretto My 78 year old mother was having chest pain and thought she might be having a heart attack, they checked her blood pressure and told her she was fine. My mother still didn’t feel well and asked to be taken to the ER. They told her she didn’t need to go and told her to sign a refusal of service form so they could leave. My mother told them she wasn’t refusing and wanted to be taken to ER. They bullied her into signing it. My brother had to drive 45 minutes to take her in. Tonight she called me (I’m in NC) with serious symptoms and in pain waiting on my brother to take her to ER (he lives 45 minutes away) I asked her to call 911 so they can send an ambulance but she has lost trust in them and believes they will provide transportation services to the ER. This is beyond sad. Shame on you!

joseph Anderson The entire staff here at BMC, is nothing less then awesome. Its a small hospital, but the level of care is second to none. All the doctors and nurses are so caring. They actually listen to your needs, and go above and beyond to make sure all your concerns and needs are taken care of. The lady that makes all the food does an excellent job. If I could give this hospital more then 5 stars i definitely would.