5 /5 Rose: We did not go inpatient at this hospital so my review is only for the staff and assessment half
I am very lucky to have found this place, my boyfriend, with no insurance, needed to go inpatient. I found this place after explaining our situation to Cypress Creek hospital, I was extremely shocked when we came in and we were almost immediately assessed. I have been inpatient 7 times and each time I had waited 1-3:30 hours for it. Our assessor was really great to work with, I believe his name was Christopher, he was very assuring and understanding. They did not have any available beds to take him, but they found him a place within an hour! And they said I could drive him! This was again very shocking as when this same thing happened to me it took them 8 HOURS to find a place and due to Harris county law an ambulance had to take me which took several more hours, another time they said a Police officer had to take me and there’s only 1 certified cop in all of Houston, so it took him atleast 6 hours to get to me, even though the hospital I was to be transferred to was literally down the road (4 minute drive). Overall I was expecting to wait atleast 6 hours, but was out within 2. I cannot be more thankful for these wonderful peoples help and respect for our time. I have been to 3 other hospitals and this is the only one I’ve had a good experience with for the evaluation half, I cannot express my gratitude enough, they were able to help us when I felt extremely helpless trying to find care for my struggling loved one.