Top Nails & Spa - El Paso (TX)

1 /5 A O: Very bad experience here getting a spa pedicure. I don’t think they know what they are doing. The lady kept hurting me despite me telling her several times that she was hurting me and being rough. I did not have any ingrown nails that were bothering me and she persisted on getting my nails out despite me telling her I had no issues with them. She was also very rough with the foot scrub. Every time I told her to stop or that it was painful she just kept saying “it’s okay it’s okay” no,it’s not okay! Please stop and listen to the client. She made me bleed and asked if I wanted her to spray more alcohol on my toe. I had gone in for both manicure and pedicure but I stopped the pedicure because of how awful it was. The guy gave me a $5 discount as a form of apology. I will definitely not be going back.

5 /5 Marissa Rojero: So happy! They took my friend and I as walk in and were quick and so good. They were super friendly and did a fantastic job. Highly recommend, I will be coming back! :)

5 /5 litzy manriquez: Brand new place wanted to try it out and turned out to be one of best places I’ve been to. Didn’t take too long and still accomplished an amazing job I got both a pedi and manicure turned out about $70 bucks plus tip. Everything in this salon is brand new and well kept as well as clean, the customer service was amazing he kept making me and partner laugh throughout my appointment 10/10.

1 /5 Anna Sophia: I had called this salon yesterday around 4:15 and i had asked over the phone if i can do a walk in, they said yes and i asked if there was a wait time. They said no to just come in. I arrive around 4:30 and as soon as I get there the two workers are with a customer. I waited a little bit over an hour because one of the workers was stopping to talk every couple minutes and wasn’t even working on the nails. Also got up every 10 minutes to pet her dog and move it when it started barking. Which is completely unsanitary to have a dog in a nail salon. I was patient and really needed my pedicure done. By the time they started working on me it was 6. To which I had the male worker doing my pedicure. He was rough with my feet and had caked on a layer of acrylic which burned my toe nails. The shape was not consistent and my toe nails look like BUBBLES. He did not shave down the nail correctly for any of the nails besides the big toe. Extremely disappointed. ALSO there is a sign that says 20% off for their grand opening. Tell me why they were about to charge me in full until I mention the discount. And even at that they only charged me 15% off. Worst nail salon I’ve ever been to. Do not recommend!! EDIT: I’m not going to be told by staff that I’m not being honest about my opinion when I’ve never even written a bad review before in my life. This was HONESTLY a bad experience & that is why I decided to write my review. ALSO when I am asked if you I needed to correct or change anything. I’m not going to spend another second at a salon that clearly didn’t do a good job in the first place with services. I’d rather take my money elsewhere where they will not make mistakes in the first place.