1 /5 Manali Shah: Horrible attitude. If there were zero stars, I would give her that instead. I called talia to make an appointment for a balayage. She asked me to send a picture before hand to make sure what I wanted is doable. After confirming that it was doable, I went to the appointment. I have dark hair but she thought applying just the brown color will get what I wanted. Since she was more knowledgeable in this area, I agreed to whatever she recommended as long as I get the look I wanted. After the service, there was no color really showing so I told her and she said she will put some serum which will lighten it up. She had another client waiting so I didn’t really argue with her and paid her and left. After I reached home, I took some pictures on my phone and realized that it seemed like there was no real highlights showing in my hair so I contacted her right away and asked her if I can come back to get it fixed. Initially she said she is busy with a client right now so why don’t I come the next day. I canceled all my plans for the next day so I can get my hair fixed and agreed. The next morning she contacts me saying that she is not feeling well so we have to reschedule. I told her that is okay but I need to get it fixed soon since I am not in the country later. She started giving me excuses and wouldn’t agree to give me an appointment for the next couple of days. Instead she says, I keep certain days for only my real paying clients. That was messed up to say after I paid her even with a tip although I did not get what I was promised. Then when I asked her what day I can come she started cursing and saying how I was bullying her and didn’t care about how she was feeling. This is horrible. If she was not feeling well, she should have just told me that I will contact you later. Instead she started a whole argument and was putting blame on me. I truly do not want anyone to experience this again. I normally do not write bd reviews but this is a must so everyone is aware of she treats you. We all are humans and mistakes happen but the way you handle it is very important in the professional industry as well as a human being. She really disgusted me! I do not even feel safe going to her and do not even want to get my hair fixed with her anymore!
