1 /5 Patti: Ive been going to this nail salon every 2-3 weeks for over 5 years, always loved it until recently. The last 2 visits Ive had the same tech (i believe her name is Brenda) and she has injured me both times by cutting me multiple times. The first time she was my tech, she nicked my cuticles in a few places and also used the buffer too vigorously and burned my cuticles. I gave her the benefit of the doubt, accidents happen, right? Most recently however she cut a large chunk of skin out of my toe that has now been bleeding almost 24 hours, even through a bandaid and onto my sheets during the night. Its also difficult to wear a shoe and it is quite painful. Additionally, I also had to return to the salon an hour after leaving because as it turned out, she had used "the wrong topcoat" according to her, because my nails didnt dry, so she had to redo everything causing even more irritation to my bleeding toe. Overall, the "spa treatment" that this tech provides is far inferior to any tech Ive ever seen anywhere, shes careless, rough, and inattentive to customers needs or comfort. However, when she checked me out, she actually asked for a tip! Ive always tipped at least 20%, but never has someone requested it! Altogether, I paid $80 for a terrible experience to have a regular pedicure (not gel). I wont be going back.
