Pit Zone Auto Services - Denton (TX)

Marilyn Burgess I recently had to have extensive work done on my 2007 Toyota Camry. I was told up front what needed to be done and even received pictures of what needed to be replaced. I was given the total amount of the service and that was exactly what I was charged. I was told about another problem that was going to eventually need to be repaired. It was my decision to have it fixed at that time at the agreed on price. The customer service that I received from Andrew and all the employees was some of the very best Ive ever experienced! They were completely transparent and up front about what needed to be done and what it would cost. I have recommended this shop to several people and will absolutely bring my car back to them for repair in the future!! As far as Im concerned, Lorentz Automotive is the very best!! Thank you Andrew and all of the employees!

Jono Brooks Ive used J&M for over 10 years with no issue (however... Ill add that Ive never brought them something to diagnose. Ive strictly used them when I know whats wrong and tell them what I want done...) until this year. I brought in my sons car to have a clutch job done on it. When we got it back, the speedometer no longer functioned. I called them later that week and let them know that this was the case... they said to just bring it back in for them to check out. I didnt get a chance to bring it in for a couple of months... but after I dropped it off and they inspected it, they said that because they could see that someone had done a front-end job recently (my son and I did this...), they werent responsible. I let them know that the front-end job was done BEFORE I had them do the clutch job. Didnt matter they said. So, they told me itd be around $300 to repair. I said "forget it... well fix it ourselves"... when I came to pick up, they charged me an $85 diagnostic fee... for what I already knew. Sorry yall... thats how you lose a 10+ year customer.

Jamie B These guys have been really helpful to me with the various issues I have going on with my car. I trust what they tell me&Ive never had any issue with their work. Definitely a good, trustworthy place to go. Im grateful for this place.

christie faulkner Quick responsive scheduling. Thorough diagnostics. Great explanations as to the problem(s) needing to be fixed. Distinction between what must be fixed and what they recommend would be wise to fix. Accurate estimate as to the repair time. 100% repair success rate!

Plaid X Had some steering issues so I came here to get some replacement parts installed. These guys are the real deal and the owner is a down to earth guy. I paid a reasonable price for the installation and my cars steering has improved substantially. Theyve earned themselves a regular customer.

Arleen Crocker Dwaynes has always been my Go-To for car issues. From the moment of walking into their doors, you just know youre in the right place. Starting with Natalie that greets you to the mechanics in the back. Always a warm smile and willingness to offer help. Ive been using this shop for a number of years and Ive never been steered wrong. If something needs fixing. Theyll advise promptly, if not then theyll be honest and tell you that as well. They truly care about their customers, and i wouldnt consider going elsewhere.

Allison Maurine We have used Medina’s multiple times for different vehicles over the years. They’re honest, fast, reliable and fair in costs. We are grateful to have them!