Nails & Spa of Montgomery - Montgomery (TX)

1 /5 Torrick&Anna Henry: Let me just start by saying PLEEEEEEASE DO NOT GO THERE!!!!! I have NEVER been treated like this. I started with making an appointment. From the moment I arrived they were super short with me. I should have walked out then! No colors were offered to choose from. So I tried to show “Trish/Tish” a picture of what I would like. She literally just kept saying “I got it, I got it.” (She DIDN’T have anything!!) She had some guy doing my nails and he kept messing up and starting over 3x. The guy doing my feet cut me twice on my toe and once on my heal. He was just looking around the (EMPTY) room NOT PAYING ATTENTION. Please don’t waste your hard earned money on this place! TOP NOTCH ** HORRIBLE CUSTOMER SERVICE/ PRODUCT **

4 /5 Rebekah Youngblood: I think customer service is super important in an overall review and will therefore allow it to carry the review closer to the 5 star mark over negative feedback. The customer service here is superb, they “treat you like family”, the mood was lighthearted between the workers and owners, the employees talked to me like they’ve known me my whole life and made me feel comfortable. I had a French shellac manicure ($45) and basic + shellac pedicure ($50). My pedicurist did a great job with everything, except they really don’t do any leg or foot massage, maybe one minute each leg total, I don’t recall a foot massage at all. It’s strictly pedicure with their $35 basic option, no relaxing aspect at all. I’ve had a million pedicures and sometimes I notice nail salons do this for the $30 or $35 pedicure that is their low tier option, even though their description includes the massage time. It’s like if you don’t spend $50+ on pedicure alone (not counting shellac) then you don’t get that treatment, which to me signifies a shop I don’t want to get a pedicure at. As long as shellac is a $15 add on, I will continue with the low tier pedicure option every 3 weeks for cost efficiency. The place was very clean, the equipment was clean, the shellac options were top notch high quality products. My real disappointment here is the products used for my shellac French manicure. The white tips cracked on each nail, the clear coat is bumpy and bubbly. One week in and my nails look so bad I have to have them redone already, whereas normally a French shellac manicure looks good for at least 2 weeks where I usually go. My friends love this place, and my normal go-to was closed, so I thought I would try them out. I honestly probably won’t switch because the pedicures are a lot more relaxing where I go, and the manicures look a million times better. I think the shellac and shape look awesome on my pedicure, wish I had the same results for the manicure. 4 stars from me.

1 /5 Sarah Evans: This is the WORST nail salon I have ever been to. I came here twice for pedicures and both times were horrendous. Both times it was a male nail tech. The first time they did such a sloppy rushed job my gel polish was too thick and didn’t cure properly. The next day I flew out and I vacation and when I re moved my shoes after my flight at my hotel all of my polish was smudged and wet underneath the first layer. Also they do terrible cuticle work, basically like you never even got a pedicure done. So frustrating to get on vacation and have ugly feet the whole time because you went to a terrible nail Salon. The second time I was reluctant to return but my husband and I were in a rush and had been in the same shopping centre doing other things and decided to get a pedicure last minute. He is not a discerning nail customer so he thought I should give them another chance. This was a terrible idea. I had gel polish on my toes that they had to remove and he filed my toes down so far on my toes they are paper thin and almost bleeding. I repeatedly kept jerking in pain and telling him that he was filing too much. I stopped the pedicure once he removed the gel because my toe nails were basically sawed off. I could not bare it any longer and at this point knew my toes were ruined and I needed to grow them out. The other really disgusting part of the salon is that several female staff could tell how annoyed and uncomfortable I was and didn’t help or take over. Two of them proceeded to try and sell me more of their services…eyelash extensions. Are you stupid??? They also didn’t take any responsibility and got me to pay for the worst pedicure I have ever gotten in my life. I don’t leave reviews often but I think people should be warned - this place is TERRIBLE. Lastly there is NO VENTILATION and it reeks of toxic cleaning products and acrylic nail dust. I honestly think this place should be out of business. Horrific customer service/awareness, not well priced, dirty, annoying sales people, and horrendous pedicures. Finally just look at the photos of my feet - they literally sawed my toe nails almost entirely off.

5 /5 Justina Barone-Lambert: My 1st visit to Nails & Spa of Montgomery was amazing! I was greeted with smiles and quick service. I was worried because two of my nails had cracked. I thought fixing it would be painful and the finished product would not turn out well. I was reassured it would be no problem and Trish was right! The power is not thick, it’s shaped correctly, and Nothing was painful! I have found my new home for nails! Thank you Trish!

5 /5 Mary Froelich: My first time coming here. As soon as I walked in I was made to feel like Ive been going here for years. All the staff was so welcoming. Phil did my pedicure. AMAZING! Von did my nails. BEAUTIFUL! And Trish did my christmas art design. BEAUTIFUL! I definitely will be coming back. Everyone was so kind. I highly recommend going here for all services!