Midland County Medical Society - Midland (TX)

Jennifer Edwards This office doesnt answer the phones, doesnt call in RX correctly or until days later, has 221-DOCS field all their calls to avoid patients was the exact words used. The 2 ladies I saw there were kind and smart. No notes are entered on Patient Portal and theres no way to send them a msg. If you dont need communication with the Dr and have all day to sit waiting to talk to someone @221-DOCS this is the office for you!

John Avara Never enjoy going to a doctors office, but if you gotta go-- this is the place. Friendly staff and Dr. Salcedo is excellent. She asks questions and listens. Then explains treatment and follow up if necessary. Always feel cared for as a person. Staff organizes the appointments so that you are seen in a timely manner.

D Almanza Dr. Bassett, the surgical staff and nurses were amazing and So respectful. Talk about class act! Youre in good hands here.

JENNIFER BARTLETT Both the front desk and nurse who input our information in and did vitals were extremely nice,the lady that did our swabs was as well. The doctor was nice and answered our questions. We got seen quickly and didnt have to wait for more than 2 minutes in between swabs and doctor coming in. Highly recommend.

Xavier Lopez Went their yesterday and overall had a pleasant time. Despite being told the wait would be 2 hours, my guess is they really pushed through and my entire time there, including the wait, the prep, and seeing the doctor, was about an hour altogether. Staff was very polite and the CNA that helped me was exceptionally so due to the fact that I was actually nervous having not gone to any doctor in over a year yet they were very polite and reassuring. Once again, all in all, I would highly recommend them.

Shannon Lenisa My husband and I just started seeing Dr. Castle because our previous physician decided to open a concierge practice. He is so personable and knowledgeable! Very pleased and glad we were referred to him.

Brenda Franco Our family loves Megan Casselman, but how hard it sit to have someone answer the phone. 2024 and we have to go in person to schedule appointments. Ridiculous how bad the customer service is.