Lonestar Medical: Jay Gruhlkey, MD - New Braunfels (TX)

Randal Springs I was having a serious Stemi and was transferred by EMS from GRMC in Seguin to the Cath lab around 830 pm. I was met by Dr Wyatt and the nursing staff and immediately my procedure began correcting a 100 percent blocked artery. Then I was sent to the ICU overnight. The staff and nurses were awesome. I then spent one more night in a private room. The care was unbelievable and awesome! I returned a month later to have a 70 percent blockage on another artery stented! Dr Wyatt and the nursing staff were amazing. I went home later that afternoon. This is the place to be for cardiac care!

Matthew 10:36 Staff, Nurses, Doctors, all did their job with care and efficiency. Facility and bathrooms new and clean, nice open airy waiting room. Parking limited on front of building. Wife had acute pain due to kidney stones. We arrive around 5AM and are seen shortly after by a doctor. Images are taken, stones confirmed, pain management begins. New doctor arrives (their shift changed) aware of the situation and monitors my wifes pain levels while the ER admins work on a transfer to an urologist. 8AM, my wifes pain is reduced and tolerable, transfer to Baptist Northeast is seamless, she gets rolled straight into a room after a 10-minute wait in admissions (on a Sunday morning!). During our 3 hours stay, I got some solid chuckles reading the 1-star reviews. My favorite is the "I came in concerned about my health and requested an MRI, the doctor wouldnt give me one." I would give a minus half-star because the chairs in the rooms are not suited for long hour sits. But my comfort isnt really the concern and I cant give half-stars.

Martha Ritchie Wonderful Doctors, very caring and supportive! Could not have found another Doctor as dedicated and helpful as Dr. Selena Stuart! I am blessed to have her and her staff! Highly recommended !

Haley Nordbak Dr. Simmons is fantastic! Our whole family sees him. He really takes the time to know you and get to the root of any problems you might have. I always feel comfortable asking him questions and he explains everything in such a clear and concise way. I also really appreciate the follow up messages to check in to make sure everything is okay!

Whitney Morales The bad reviews on google really made me pause before I took my daughter to this ENT, but my pedi recommended this provider, and Im so glad that I didnt go against her recommendation. We had a great experience with Dr.Franklin. He did an ear tube surgery on my 9 month old, and our follow up care has been great as well! He noticed one was clogged when we went in for our follow up and he took care of it right away. They prioritize babies and give the youngest kids the earliest appointments so as to get them in and out as quickly as possible.

Laura Weber My husband and I both see Dr Campos and have had great experiences with him. He takes his time with you and has a great bedside manner.

Joe Merry The care received was excellent. The nurses and aides were friendly and professional. The therapy staff payed close attention to the very specific strengthening needs of each individual patient. The cleaning staff were friendly and kept the entire building spotless. My highest praise goes to the food service staff. I believe they are the binder that brings everything together. They not only cater to the needs of each patient but also provide extras for the staff bringing everyone together with a common interest…Good Food. The chefs believe good food with a smile contributes in a big way to healing, and I believe they are right!!! This was the only hospital stay I ever had that I gained weight.

Tiffany M I absolutely love the team here. I’ve been seen by this practice for years and have had very positive experiences. There was even a time I had a very bad panic attack at another doctor’s office, they reached out to my PCP here and that evening I received a phone call just to check in on me to make sure everything was ok. They genuinely care about your well-being, and don’t minimize your concerns. I have never been rushed through an appointment or ever been made to feel like I wasn’t a valued patient. Any recommendations they have ever had for my care have been discussed WITH me, and never forced on me. I have Sierra as my provider and she is the best!! Vicky at the front desk is always so awesome, too! This team is definitely professional, compassionate, and respectful. I’m very grateful for their care!

NT James “Sping” Dr. Lee is a good doctor - and thats where the compliments will end. His staff are uncompassionate towards customers situations. In this case, due to a family member having a stroke with only a few days left on life support - we had to cancel an appointment 8 hours early, and the staff still tried to make us pay a "$60 late fee" based on a technicality that it is supposed to be a 24 HOUR late advance. Okay, but our FAMILY MEMBER WAS ACTIVELY DYING. Of course theres going to be harsh words at this sociopathic lack of care. The staff will then have the gall to remove you as a patient and hang up the phone simply because you push back against senseless cruel fees, and the staff will act surprised that they made someone legitimately upset over the insult of making someone pay a fee because they had to see their dying dad. Is it sociopathic behavior? You dont do that. A good practitioner would waive the fee. It is truly sickening, and others Ive talked to have agreed that what happened in this case was really, really wrong. Well - regardless, after the staff truly upset us with no compassion, they decided to kick us out. So do expect to deal with things like this from Grace Family Medicine. Im already expecting the reply - "But you talked to us so horrible on the phone" And yes, you got what you deserved for even daring to tell someone who just had to leave to rush to their dying Dad to pay a late fee.

Veronica McClain I visited the ER yesterday and I must say I was very impressed. I was seen immediately with no wait time. My nurse, Jessica, was very friendly, professional, compassionate and provided outstanding patient care and support. She, the other RN (can’t remember her name, my apologies) and the doctor on duty, Dr. Aprile, made me feel comfortable and I was confident in their abilities to take care of my medical needs. Thank you again for your exceptional patient care and services. I hope I won’t have to go to the ER again, but if I have do, this will be my #1 choice. Kuddos!!