CHRISTUS Santa Rosa Hospital - New Braunfels - New Braunfels (TX)

2 /5 Jo Mendoza: Dr. & Nurses were thorough with checkup at ER. Only complaint is that I was told there were no rooms/beds available. Waited in waiting room & hallway next to an open trash can.. waited a little over 5 hrs. But other patients who arrived after me were given a room. No privacy during consultation with Dr or RN. What happened to HIPAA/PHI? Went to restroom & there were several beds empty. I am a paying customer with health insurance & a job. Do not think I will be returning to this ER again. I hope you dont charge me for a room I was never in/used!!

5 /5 Brandon Marrs: The medical staff in the ICU were THE BEST group of doctors and nurses that I have ever personally been around. They were outstanding in their communication, attentiveness, and compassion for my niece Layla and our family. I will never forget them, and will always appreciate them❤️

1 /5 Damien Martinez: We brought our toddler to the ER at 2am, the Nurse who called us back seemed irritated as soon as she came out. We didnt think to much about it until we asked her if theres something going around since a few of our family were sick she replied with the most unprofessional and disgusting tone that "its the flu I dont know why anyone even comes in for that its not like we can do anything for them, their wasting our time" never have I felt like mopping the floor with someone but I did. No licensed nurse should ever disregard someones health let alone a child. After the test all came back negative the doctor told us to follow-up with our pediatrician to see what exactly was going on. When the nurse Cynthia came back she came in with a irritated attitude saying " its just a cold not much to do for that" I told her the doctor said all test came back negative then she proceeded to flip through the papers she was giving us saying "oh well its nothing" I looked at her name on her badge and she literally pulled it out to my face! and said "its Cynthia write it down" my wife then told her she didnt have to be rude and thats she been rude the entire time, bickering went back and forth with Cynthia. We called the hospital the next day to file a complaint and got directed to a supervisor voice-mail it has been two days now and no call back. Highly recommend going to a different ER were health and compassion is taken seriously. Looking at all the reviews regarding Nurse interactions is concerning really hope this place gets there employees in check. A complete disgrace to nurses everywere

5 /5 Elizabeth Price: Was in ER with Diverticulitis, during night on 11.5.2024. Everyone was very helpful and professional. Dr Duenes was helpful and kind. He explained treatment clearly and eased my mind. My nurse was amazing sticking me for the CT contrast. She got me the first time. Registration was nice and professional, too.

5 /5 Randal Springs: I was having a serious Stemi and was transferred by EMS from GRMC in Seguin to the Cath lab around 830 pm. I was met by Dr Wyatt and the nursing staff and immediately my procedure began correcting a 100 percent blocked artery. Then I was sent to the ICU overnight. The staff and nurses were awesome. I then spent one more night in a private room. The care was unbelievable and awesome! I returned a month later to have a 70 percent blockage on another artery stented! Dr Wyatt and the nursing staff were amazing. I went home later that afternoon. This is the place to be for cardiac care!