JG AUTO REPAIR - Sugar Land (TX)

Kayla Grooms Ali is simply the BEST!!! He serviced my vehicle (2014 BMW 740 LI), and in each and every way he went above and beyond. He was always transparent and communicated everything he was doing including sending videos and pictures. He always took his time explaining how everything worked and what needed to be done. In addition, he worked hard to make sure I was getting the best deal on replacement parts. His patience, understanding, humility, expertise, knowledge and most importantly his kindness are unmatched and I feel so incredibly blessed to have found him. I trust Ali completely and he has a customer for life! I absolutely recommend him to service all of your car needs, you’ll be so happy you did!!

Arthur Vu My go to mechanic for all my vehicles. Cesar is one of the those rare honest mechanics that you can trust with recommended services. Hes never had me do anything unnecessary and has saved me plenty of money in upkeep of my vehicles. The location is easy to get to but be warned that parking space is very limited and sometimes a tight fit particularly if theyre busy.

Rebecca Perry I have taken my car to a few dealerships but I have not been fully satisfied with the repairs that they have done despite the exorbitant cost of the repairs. One even told me that they need to have the car for a few days to fix the lift gate. This time I made a diligent effort to read reviews on several car repair shops; and my overall conclusion is to take my car to Colony One at Dulles. I told David that my car gets hot especially when the air conditioning is on & the lift gate does not work properly. He said that they will run diagnostics & it will be a separate charge from the repair; which I consented to it. He called me after a few hours & informed me exactly me of the results of the diagnostics. He gave me a quote & I told him to proceed with the repair. My car stayed with them for only half a day & all repairs were done to my satisfaction. They even gave me a follow up call just to make sure that everything is OK & that I can call them if I have any issues &/or questions. That is customer service. From hereon they will be my go-to car repair shop. Kudos to the staff!

Troy Drayton Reasonable quote for brake pad replacement and rotors with fluid flush. Overall, I called 6 places before deciding and they were competitive but not the cheapest. Went with them because they were transparent about what they were actually putting on my car and the only place that asked me to come in so they could see the car to make sure the quote was accurate. When they actually did the work, they honored the appointment in the timeframe specified without extra waiting and the car brakes smooth after. Far better than my previous experience with brake replacement. Also did my valve cover gaskets and spark plugs here around 50000 miles ago and still going strong. Same story on that one. Quality work, positive customer service, and efficient.

Trip Is the best, fixed my car in record time.

Orlando Vitug Sohail helped me with my car inspection and it was very efficient and easy.

Jamie Crawford I was on my way out of town with 3 little kids and a car full of stuff when I unfortunately got a flat tire. I barely made it to this tire shop and when I pulled in it was PACKED. I thought that I would be there all day with 3 antsy toddlers and was panicking a little. I went to the front desk to check in and have someone check my tire. About 5 min after I sat down the manager came over and said they patched my tire and I was ready to go. I was SHOCKED and so thankful for their quick work and compassion. What a great company and team. I am forever grateful! I highly highly recommend this business!!!