Houston Methodist Sugar Land Hospital Emergency Room - Sugar Land (TX)

5 /5 Hannah Scott: I’ve had my fair share of ER visits due to a chronic illness I have. I’ve had some pretty terrible, traumatic experiences at other hospitals so it always makes me nervous when I have to go. Thankfully, I had a wonderful experience here with Methodist Sugar Land! I came in with severe pelvic pain, back pain, vaginal bleeding, vomiting, short of breath. I didn’t even wait in the lobby they got me right back in a room immediately and took action. Nurse was very sweet, caring, and very attentive. They stayed on top of my pain and nausea. The doctor was great. Did his best to make me comfortable and get me feeling better, listened to all of my concerns. Didn’t just rush me out and do nothing, he did the appropriate testing, and also sent me home with pain and nausea meds to manage until I can see my OB! Teddy in ultrasound is wonderful! He was making me laugh and smile. This is probably the best ER visit I have ever had. I felt extremely cared for! Thanks Houston Methodist SL! Thank the lord for such a compassionate, caring staff!

1 /5 Lady Omusuku: Went here on March 21st, 2019 at 815am and was treated worse than a wild animal in the ER waiting area. Worst abdominal pain I have ever experienced. Yes, I was loud, moaning, groaning, crying in immense pain and I felt such despair as I lay on the floor of the ER as I couldn’t sit up AT ALL! As tears flowed down my face and not even noticing others in the waiting area watching me in horror and disbelief, I lay there unaware that my clothing was raised, exposing my private body areas. I remember having a feeling of humiliation but not knowing how to NOT humiliate myself as I tried to fight the pain. I was finally allowed back to the assessment area, and I asked to lay down but they had an upright non mobile stationary chair that I was made to sit up the entire time. I was told that there was no gurney or bed for me as they don’t have this type of setup anymore. I was treated so inhumane and COLD hearted. No staff sympathized with me and I remember one nurse coming over and saying harshly “You need to get up off the floor!” Let me tell you, I am a prideful private woman and my dignity means so much to me, but that day it was stripped away and I feel as If I was treated like a criminal or an animal in Sugarland Texas At Methodist Hospital. I will never go back to that ER! I pray the staff there, that treated me like a dog will suffer a worse pain than that and will feel the disgrace and humiliation and despair as I did. In my career as a nurse ( even then) I have never been so heartless to a person or patient. Especially on their wedding day! Yes I was supposed to be married that evening at 4pm.

5 /5 Bincy Jacob: We have had family and personal experiences here since 2011 and the hospital is consistently the first choice that we look to. Very clean, aesthetically pleasing, excellent nurses, good doctors, and a great cafeteria. They have ICU for adults and babies but if you need extremely specialized care, you may want to go to the medical center.

5 /5 Hayden Morris: My wife was experiencing stomach pains and vomiting so we went to their ER ~8pm. This is our go to hospital. They were great from start to finish. She was in the waiting room for 3 minutes before thy took her back. Angela the nurse was awesome. Friendly, knowledgeable and put her at ease right away. The whole staff was so good made us feel comfortable. Thy monitored her and took many tests. I can’t say enough good things about this folks. We left after 5 1/2 hours. Couldn’t have been better. Kudos

4 /5 Caden: 1 hour wait caused a 4 star review, but the IV was super calming and I even got learn a bit about what they were testing me for. The nurse who greeted me had made a joke, cheering me up, and miraculously healing some pain. I love this ER. If only the wait times were quicker.