Houston Methodist Sugar Land Hospital - Sugar Land (TX)

1 /5 Peggy: Rude! Rude! Rude! Front desk in Main Hospital 11:00 a.m. March 11, 2025. Elderly couple needed wheel chair and directions to radiology. Staff pointing to wheel chairs, pointing saying go to the glass. The person at the desk was impatient and rude. Lady if you dont like your job then quit I repeat. If you dont like yourjob then quit. Now hospital reply will be automatic. Blah. Blah- is hospital response. Thank you for sharing....blah blah. We strive to deliver the highest quality.. Blah, blah. Methodist you should be ashamed.

1 /5 Raymond De Leon: Currently here in the hospital on the 4th floor and my nurse Manju is a rude person that could care less about the patient. Shes been gone for 2 days and I had a good nurse then last night another nurse or whatever caretaker started the night shift was argumentative rude and whether its just the Jamaican way of talking or what but its very rude. Today is the 27th and Ive got a lady that comes in and checks my blood while training someone else but she doesnt listen to anything you tell her. I want to leave this place but this tall Jamaican woman or wherever shes from wont tell the head nurse or floor supervisor that I want to speak to them. Last night the lady that checked my blood sugar couldnt figure out how to work this thing or do the draw because she was missing the vein or something left five vials some with blood in them on my bed with gloves came back found another vein and got the samples through the vial improperly in the trash can which you can see in the picture which is hazardous material. I had to repeatedly ask for lunch but they keep bringing me the same liquid lunch of broth and hot water. I thought being in Sugar Land I would find quality service but thats why they have all the negative reviews that they have. I will take this up with the director of the hospital because the response is here on the post are robot and no one ever sees it except for you who are reading it. So beware before you come to this hospital for care. This is no reflection on the doctor or doctors but the staff here treat a patient as if though theyre doing it for free and dont plan to build the insurance company large amounts of money. Even if you want to get up to go to the restroom they want you to call them on the speaker first and tell them so that someone can come in here and turn off this alarm. I wanted to do my physical therapy and walk around but there were no therapists or my nurse to ask. Its 3:00 p.m. and just now they dropped off a trey of broth and then they check my blood sugar / glucose. All night last night I was kept awake by some gentleman which sounded elderly moaning and groaning and no one came to his aid but it did sound like he was being reprimanded or talked to harshly. Ive been waiting for my pain medication and this Indian lady named Manju or anyone else has given it to me. Will be filing a formal complaint with whomever regulates the nursing staff and their license and worn anyone not to come to this hospital because its in Sugar Land. Its ghetto and I dont know how these people get to work in this field with the poor bedside manner they have.

1 /5 David Morefield: My mother was admitted to Methodist Sugar Land and the doctors did not listen to our concerns. Eventually, I thought we had made some headway, but Dr. Ansari just flat out lied to me and my brother. He said he would change direction and see how the next couple of days would go. Instead, he discharged my mother while she is still at toxic levels from kidney failure. If you are on Medicare, be warned they don’t care what is going on, they will send you packing when your 12 days is up. If you protest, Dr. Ansari will straight up lie to your face and redo what he is going to do anyway. Trying to talk to anyone in the administration is an exercise is futility as they don’t answer the phone. I am sure they post a comment below to call them, but I have left messages and none of them have been returned. It is clear that they don’t care about the elderly and only want to get what they can before they send them down the line. The staff ordered several items for my mother that she is allergic to and they were not even apologetic. They ordered the same thing the next day. This hospital needs to be investigated for their lack of care. They need to focus on patient needs and not the timelines set forth by Medicare. Seems they are more concerned about their stats than taking care of people. It is extremely frustrating. The trust I had with this hospital is now broken and I would not recommend going there.

1 /5 Alberto Bazan: Negligence and poor communication lack of empathy and don’t recommend this hospital for any of your loved ones. My father in law is blind. They really had the audacity to ask him how come you didn’t order your food. He’s unable to walk do to his toe being cut off and having surgery on his foot. A knowing he can’t walk being on bed rest and having to use a diaper from inability to get up on his own. They have multiple occasions took hours to change his diaper. An also the physicians should learn how to properly communicate with each other and the patient. This place is the new Ben taub hospital.