Grand Nail Salon - South Custer Rd - McKinney (TX)

5 /5 Michelle Hsieh: Kim and Lily were amazing, they do the best nails, never disappoint! They now have cateye polish too!

2 /5 Tyrone Cogshell: I been going here for over a year, first time having issues with the dip. Went in to show how I just got my nails done on Sunday and you can see the tip of my real nails, what the powder looks like from one coat, and the actual nail underneath the powder from the guy only dipping 2x. The color should have been dark purple and I have never seen my nails show the next day of getting them done and never seen the actual powder print. The girl at the front claimed it was the powder with gw correct amount of dip.I told her I dont believe so and offer redo with 20% off after I just paid $50 on Sunday. I just advised her I am not paying again and left. They just lost business from me, my daughter, my sister, and her daughter since we all use to go to the same salon. They should have just done for free instead of offering a discount. But there are plenty of other nail salon to go to and thats what I will do.

2 /5 Caitlin Herbison: I have been visiting this salon for years and have usually had a good experience until today. The technician was rushing to be done with it even though I had made the appointment a day in advance. I had 4 nails that had not come off from my previous visit a few weeks ago and instead of having me soak my nails off he used an acrylic nail to pry them off which was painful. He ended up breaking off 3 of the 4 nail tips to the skin with 1 of them splitting in half. He then told me to relax after which was near impossible when I was in pain from him splitting my nail and prying the old dip off. When I went to checkout I let the owner know about my experience which I never do because I hate complaining and all I was given was a 25% discount. I’m sorry but I will never return after that. A 25% discount when 3 nails were ruined after being a loyal consistent customer for years. See picture below. The technician couldn’t even spend the minute to clean underneath my nails and around them where they got all the dip.

1 /5 Page Sanders: Manicurist used a power sander on my nails to prep the nail for gels. Not unusual. The sander punched my natural nail bed leaving my own nails in horrible condition when the fake nails were removed. My nails were done April 14th. I am still not able to grow my own nails with out breaking off every week or so. Three months have gone by since my nail job. The manager was aware of the poor quality of the job and said nothing when I gave them a low rating. Cuticles tips to shreds. Sad job. Will never return.