Fort Worth Brain & Spine Institute, LLP - Fort Worth (TX)

Matthew Lewis Unfortunately, my dad ended up in the ER yesterday. Luckily, Dr. Heflin took care of him. Dr. Heflin and the ER staff were awesome. Dr. Heflin listened, was empathetic and very helpful. The nurses and staff were fast, attentive, and friendly. In this season of thanksgiving, I just wanted to recognize how great these people are at what they do, and how thankful I am that we ended up there in our time of need.

Tee Russell Disappointed that everything has to be about money. If you come to your physical and have anything going on that you want to discuss. You have to change to a regular appointment. So basically, you can’t talk about anything else but your physical. Never heard of this. Then if you have tested positive for COVID, they won’t call anything in for you without you doing a virtual appointment which could be scheduled 2-4 days out. What’s the point after 5 days when you should be getting over it. I feel like I can’t get the adequate care without making sure I’m paying an extra dollar first. I would have understood calling something in but also scheduling the appointment but to just say no nothing until then doesn’t seem very empathetic or compassionate for your patients in my opinion.

Joaquin Chavez The service was good at the beginning. Can’t get a simple cat scan. Meanwhile my wife is in lots of pain. It was a lot better after the CT scan and the Doctor came in. So it got a lot better.

Jack Jones I waited until my late 40s to establish a relationship with a doctor, and I can confidently say I hit a home run with Dr. Elizabeth Story. From day one, she’s been nothing short of outstanding. What sets her apart is how accessible she is—whether through phone, text, or in-office visits. As someone with a busy schedule, that kind of availability is invaluable. Dr. Story has the perfect balance of warmth and understanding, but she also gives it to you straight. She doesn’t sugarcoat things, and I appreciate that honesty when it comes to understanding my health and the steps I need to take to improve. Her delivery is clear, compassionate, and motivating, which makes all the difference. I also want to mention the incredible team that supports her. Whether you’re in the office or calling in, you’ll hear familiar voices, and it’s clear that Dr. Story’s team is just as dedicated and knowledgeable as she is. This consistency makes me feel confident that I’m in good hands all around. Overall, Dr. Elizabeth Story has been a true partner in my healthcare journey, and I’m so grateful for her expertise and care.

Staci Matthews I absolutely love Dr. Buksh. Hes extremely kind, knowledgeable, and truly cares about his patients. This IS a busy practice with several providers. They see numerous patients a day and have just as many or more trying to call them every day. Some wait is to be expected. Blame the insurance companies that make it harder for these providers to make any money by lowering contract payments and adding exclusions. The providers and their office staff dont have time to actively ignore their patients. Theyre too busy. Ive been coming here for at least 14 or 15 years, and everyone has always been helpful and kind, even when busy. It is hard to get someone on the phone, but the portal helps. Sometimes, you do just have to wait on the phone, though. Somehow, I survive each time. When Im sick, they quickly send meds I need, so that certainly makes up for it.

Scott Lewis Had a procedure at Harris. The staff and doctors were very knowledgeable and professional in their duties. Would recommend Harris Methodist Ft. Worth to everyone. Nice hospital too!

Jessie Russell I love the staff here Ive been going here since I got pregnant with my daughter who is now 15 months old I go here still and she has her wellness checks here every 3 months I love everybody in there.

Charles Graham Had my gallbladder removed and Dr. Tam and his staff we’re awesome