Downtown Express 83 - McAllen (TX)

5 /5 miriam Villarreal: My service advisor, Sergio Navarro , is always extremely professional and courteous. He makes sure that my truck is serviced and that I leave a satisfied customer.

5 /5 Sandra Rodriguez: The best customer service better than the main service center at Clark Chevrolet. Sergio was outstanding helping navigate my options when it comes to prompt efficient service. Everyone is so attentive and professional! Thank you for all you do and I recommend it 100%

5 /5 Cristina Ramos: So thankful for the staff here. They always go above and beyond with great customer service. Everyone is so professional and works well as a team. I’ve had the pleasure of speaking directly with Michael, Lolly, Amy, and Lupe each of them left a lasting impression!

1 /5 Bobby Ruiz: I went in needing some services for my truck, and this old lady helped me out if you can even call it that. Lady had no ambition at all was no help at all either and just gave me plain attitude whenever i ask about my warranties. Did not even ask for my # or anything just took my keys and that’s it. What a joke.

1 /5 Carl Dube: Express should not be in the name. Made appointment. I arrived on time. The truck was taken in 1 hour later. I told advisor and manager to not rotate tires, not check pressures, nor open up engine air filter. I was watching outside the bay door and stopped the tech after he had started each of these tasks. Tech said that nobody told him otherwise. At one point, the Tech was absent from the bay for 15 mins. A simple oil and filter change was completed 1 hour 45 minutes after my appointment time... 45 minutes after the work was started. Nothing express about this service.