Coppell ER- Emergency Room - Coppell (TX)

5 /5 Dylan Hinsley: Wonderful experience. I absolutely hate going to the doctor. The team at Coppell ER made me feel taken care of and like I mattered as a person. The doctor was absolutely the best doctor I’ve interacted with. He was professional and informative and took his time. I’m always a struggle to get blood from but they were able to get it. Wonderful team and I will come back in the future for any emergencies. Thank you!!

5 /5 Rodrigo Carrington: I recently had to visit the ER due to a sudden medical emergency, and I was pleasantly surprised by how efficient and seamless the entire process was. From the moment I arrived, there was no wait time—I was taken in immediately, which was incredibly reassuring given the urgency of the situation. The triage process was quick and thorough, and within minutes, I was seen by a nurse and then a doctor. The medical team was attentive, professional, and compassionate, explaining every step of my care clearly and making sure I was comfortable throughout the process. The facility was clean and well-organized, with state-of-the-art equipment that made the diagnostic process fast and accurate. The staff worked efficiently without ever making me feel rushed, and their calm, confident demeanor helped ease my anxiety. Overall, my ER visit was handled with the utmost care and professionalism. The lack of wait time made a huge difference, and I left feeling grateful for the prompt and excellent medical attention I received!

5 /5 Varun Chandra Marapaka: Thank you, team, for your care and support regarding my health. I had been suffering four times before, and on February 10th, I finally went to the hospital for treatment. The front desk staff, Haris, explained the process of using my college insurance in detail. It took five attempts to enroll and proceed inside. I was taken to the emergency room, where they started my treatment by asking questions about my symptoms and past health issues. The emergency doctor, Ravi Kumar Edalur, treated me well. I was kept in the hospital for exactly one day, and I am now feeling better. They referred me to an ENT specialist for further treatment to prevent the issue from recurring. Today, while waiting for my friend at the front desk, I had several questions, and Irshad spoke to me very well. He was patient in explaining everything, which made me very happy. I truly appreciate his help. I also want to thank the nurses and the MRI staff. One of the staff members guided me through the CT scan process, which took just five minutes. Thank you to the entire staff at Coppell ER for your support. I was suffering from severe throat pain, and your care made a big difference.

5 /5 Kelly Smith: The best all around! Front desk staff, nurse, doctor, EVERYONE here is amazing! Listens to my concerns (even if they sound silly), and treated me like a human who they cared about. Super quick to be seen and checked out, would definitely recommend! 10/10

5 /5 Carrie Wheeler: The first time I visited Coppell ER was a few months ago. My daughter had an asthma attack and she treated by Tech. Tam and Dr Cardenas. They both were very calm and quick, reassuring me that she was treatable and in good hands. She was seen right away and treated with care. My daughter and I were educated in the process. I never felt like I wasn’t aware of what was going on. Dr. Cardenas called me the following day to inquire about my daughter. The second time we saw Dr Cardenas, we drove the extra miles to go see him intentionally. Tech. Tam saw us again, which was pleasant and easy. The way he speaks to children is reassuring he’s competent in his skill. He’s fast and efficient. Nurse Rina took care of us this time and helped me in a way that reassured me she was also a mom. It’s hard to find a nurse with good bedside manner in ER environments. Dr Cardenas once again took great care of my daughter. He listened to me and asked questions before diagnosing and treating. He covered all the bases of possibilities and didn’t do any unnecessary testing, but insured those were an option AFTER her results came back (NOT before). Some ERs will charge you for 10 tests when you only needed one. I was not taken advantage of. He took the time to sit with me and allowed me to ask questions. His bedside manner with my child and myself was confident and caring. He is a father and grandfather. You see this warmth when sitting with him. He truly loves his job.