College Station Hyundai Service Center - College Station (TX)

5 /5 Andrew Lynn: The service team did an excellent job of returning my calls when my questions couldnt be immediately answered. They promptly made an appointment to have my vehicle serviced. Even though their vacuum pump had failed and were unable to complete the service, they were very communicative and transparent during the entire process, and they still gave my vehicle a free detailing. Due to my low conductivity coolant on my Ioniq 5 needing to be flushed immediately, I did elect to have my vehicle serviced elsewhere. However, Id still like to give my praise to College Station Hyundais service team, and Id easily recommend them to anyone nearby.

1 /5 Lee: Drove 90 minutes for a specific color Palisade they advertised on the web. Called the night before to confirm the car was there and to make an appointment. Checked in during the drive down to confirm everything was OK. Got to the dealer and found out the car was in the bodyshop and was not available. Complete lack of transparency at the dealer or they are just incompetent. Wasted out time. Very disappointed.

5 /5 Kristina Lynn Campbell: I came here for the free service that came with my 2023 Hyundai Kona. Ive always been respected. I dont expect fast service because it wouldnt make sense to. If I have questions, they answer ALL of them. If I have a factory recall, they order the parts and fix the problem. No one has given me any grief during my service calls and I am grateful. Trevor S. was the guy that helped me the last time I was there and he was great. He spoke to me very professionally and even walked with me all the way to my car. Great guy!

5 /5 solestealth: I have to say this is the best service around. They are super friendly and work with you. Josh and Dylan are super amazing, and very helpful. If these two havent gotten a raise yet they deserve one. Not too long ago I got my card lost in my driver door and without hesitation they got me in the same day I called. With them and their service guys they are amazing. Ill keep going to them until they give me a reason not. The sales department is great itself. Just bought my third car from them. Sorta pricey, but they were willing to work with me. Overall it is just friendly, laid back.

2 /5 Jack Pucillo: Extremely disappointed and I’m surprised with all the positive reviews. My wife recently bought a brand new car which now has an issue with the gas cap cover being stuck when closed. This means we have to leave the cover for the gas cap open while driving until it’s fixed. Initially, we were told to expect a call within a few days when the part was in. 2 weeks later we received no call. After calling them, we were told we were now on the “high priority” list for the part/fix and to expect a call later that day. One week later…no call at all. We call back for some sort of update. We’re then told the part has no update with the delivery and we’ll get a call from our technician soon. A few days later and at the time of this review, we have not received a call. This is terrible customer service. I would completely understand if the part was on backorder or delayed, but straight up ghosting us is unacceptable. And this is after buying a brand new car from them.