1 /5 Justin Carroll: Absolutely, DO NOT take your vehicle to 259 Automotive. My experience has been a complete disaster. What should’ve been a straight forward repair turned into months of delays, miscommunication, and constant excuses.
This all started in late January—and it’s now early June—and my vehicle is still not fixed. Once the job became a warranty issue, the owner, David, completely changed. He became rude, dismissive, and unreliable. Parts were replaced and re-replaced, the wrong parts were used, and diagnoses constantly changed with no clear answers.
David blamed everyone but himself—O’Reilly’s parts, his contacts at a machine shop, even my vehicle—never once taking responsibility. And throughout it all, he repeatedly tried to make it sound like he was doing me a favor, even though the mistakes were entirely on his end.
Communication was terrible. When I asked for basic updates, I was cussed at, and I was eventually blocked. I’ve been left without a vehicle for over four months because of his poor management and lack of professionalism.
Save yourself the stress, time, and money—go anywhere but 259 Automotive. This shop does not stand behind its work, and customers are clearly not a priority.