5 /5 Kelsey Herrick: I came into GEICO with a canceled car insurance ,feeling stressed and desperate to get it renewed. Denise Phillips was absolutely wonderful! She greeted me with a warm smile, was incredibly patient, and walked me through every step of the process with kindness and professionalism. Her friendly attitude instantly put me at ease, and her excellent customer service turned what could have been a very stressful day into a smooth and pleasant experience. Thank you, Denise, for going above and beyond!