Mariner Finance - Wilkes-Barre (PA)

Juvencia V. Nothing like being lied too! I am extremely disappointed. Spoke with a lot of csr’s there. Due to “timing” of when I filed my income tax return and when payment was due - I was told by 4 people I would get my income tax check reversed and send back to me. You see they applied it to my loan. AFTER hey told me I was going to get my money back. So like a complete fool I kept checking my mailbox. I called them yesterday 30 aug - just to be told it was applied to my interest. I asked how can they tell me that, when it wasn’t true? Supervisor Dante and manager Stephanie all they could say was I’m sorry. They shouldn’t have said that. What we can do is listen to the phone recordings and tell the supervisors to retrain them. WHATTTTTTT? Stephanie told me she didn’t see any notes on there where the reps told me it was reversed. I was even told it would be submitted for review, that was probably a lie. Because right after that I called back and sure enough she told me the check is coming from the irs so it might take up to 30 days? Well glad they are going to get retrained on me! From the beginning of this arrangement I went into to pay my student loan back- they kept reiterating if I do this: my income tax will NOT be withheld nor will my pay be garnished. All LIES! I loath being lied too! I wouldn’t be surprised if they garnish my check. They don’t FREAKING know what they are doing. Thank you Navient! This is not the end. I am seeking answers! Unbelievable how they are allowed to play with your money. Knowing full well every human being has bills to pay. So shouldn’t a call be made before you keep or withdraw money from someone. You can’t play with people’s money.

ronald hansen Ecellent

Kellyann Kenny The best title company! Very efficient, communication is prompt, service is excellent

leigh ivins I would like to share what an amazing company Fairways is and our experience with them. My husband and I are self employed and had been in business for over 30 years . No bank or institution would give us the time of day when a business opportunity presented itself to us that was too good not to pursue. A friend told us to call Fairways- I am so glad they did. Jared answered all our questions, explained what they could do, treated us so kindly and with such friendly openness - (and patience-we were under a lot of pressure from a seller) we were blown away. We are forever grateful not just for the loan but for being treated like people by people who seemed to care. Everyone we dealt with made sure everything they could do was in our best interest. Thank you Fairways!!

Mason Hunter March of this year will be 8 years since my family and I have been banking with this specific location. One of the first teller’s I met was Diane Dekmar. She introduced the proper standard in banking. Honestly in the longest time I dealt with the national banks and they were always difficult to deal with. Unfortunately, she left a long time ago but Russell’s team with Kayla and formerly Jacob has continued to always exceed my expectations. They’ve been the most polite, knowledgeable, and professional group of individuals that I’ve ever met. I have always left more than satisfied.