Merrill Lynch Financial Advisor Ronald Coltrane - Wilkes-Barre (PA)

K. Anthony Couldnt make vehicle financing any easier. Unbeatable interest rates and a super pleasant staff to handle all your questions.

Kellyann Kenny The best title company! Very efficient, communication is prompt, service is excellent

John Opachinski Thank you, Thank you, Thank you!!! I cannot give enough thanks to the Team at Wilkes-Barre Spring Street location!! My wife and I were the victims of Scammers from a Web-site selling Eyeglasses. The Scammers hacked our PayPal account. The entire Spring Street staff was ultra helpful, reassuring, accommodating and willing to help us navigate next steps. We stated out with Yaritza who was great, then to Amber. Amber knew exactly what to do, and who to contact. We cannot express how comforting and gracious Amber was!! She exceeded our needs, and did everything in her power right from her station. She cancelled account, got us new Debit Cards, set up a new Checking Account, so on and so forth. What Amber could not complete in her scope, she contacted their backline team, and then brought the Branch Manager Gylaine into the loop. Gylaine took the time out of her busy afternoon to assist and answer any of our concerns. Glyaine even called us back at the end of day with a detailed update. In the days leading up to our visit to CVFCU were upsetting and tumultuous for my wife and I. In leaving CVFCU we both felt as though the weight of the word was lifted off us. That was directly due to Amber, Yaritza and Gylaine. If you are not a member, let this review serve as a heads up on what you can expect from CVFCU - join!!!!!! Thanks again to Gylaine and her team, and to everyone at the main office also.

Juvencia V. Nothing like being lied too! I am extremely disappointed. Spoke with a lot of csr’s there. Due to “timing” of when I filed my income tax return and when payment was due - I was told by 4 people I would get my income tax check reversed and send back to me. You see they applied it to my loan. AFTER hey told me I was going to get my money back. So like a complete fool I kept checking my mailbox. I called them yesterday 30 aug - just to be told it was applied to my interest. I asked how can they tell me that, when it wasn’t true? Supervisor Dante and manager Stephanie all they could say was I’m sorry. They shouldn’t have said that. What we can do is listen to the phone recordings and tell the supervisors to retrain them. WHATTTTTTT? Stephanie told me she didn’t see any notes on there where the reps told me it was reversed. I was even told it would be submitted for review, that was probably a lie. Because right after that I called back and sure enough she told me the check is coming from the irs so it might take up to 30 days? Well glad they are going to get retrained on me! From the beginning of this arrangement I went into to pay my student loan back- they kept reiterating if I do this: my income tax will NOT be withheld nor will my pay be garnished. All LIES! I loath being lied too! I wouldn’t be surprised if they garnish my check. They don’t FREAKING know what they are doing. Thank you Navient! This is not the end. I am seeking answers! Unbelievable how they are allowed to play with your money. Knowing full well every human being has bills to pay. So shouldn’t a call be made before you keep or withdraw money from someone. You can’t play with people’s money.

Nettie Oakschunas I have been a member of CityMark for a few years. I have only ever worked with Alexis. Alexis is so incredible to work with- she always is helpful, knowledgeable, and works to get me the best rate!! She responds immediately to emails and I never need to wait for transactions to occur! Alexis makes the process so easy for the customer. If you ever need help, guidance, and/or information about the credit union, Alexis is your girl!! Thank you for all you do!! I appreciate you!!!

Etta Hosmer Nice people, always friendly, glad I started my account here!