1 /5 Noah Barton: I am truly disappointed to say the least. I was an avid goer of core fitness for almost 2 years. I also received rehab and therapy through them. Always had a good experience and clean gym atmosphere. I recently received a new job which required me to be living and working further way and spoke with the staff on duty that day, letting them know that I was going to be canceling my membership. This conversation happened in May, so I fully expected to have to pay for June membership. This staff member did not have me fill out any paperwork or sign anything but told me it would be taken care of. Come to the start of July I was charged for two months worth of Membership, even though I haven’t been going to the gym since May over the phone that nothing can be done because I never signed any paperwork. I made it very clear that I had the conversation and was Assured, after the conversation, everything would be handled, and I wouldn’t have to worry about it. I was told today that, even though I haven’t gone to the gym and was assured by the employee on duty, I could not receive a refund for two months worth of gym membership, even though I have not been going, I was told my membership had ended. Truly upsetting considering how much I loved spending time at core.
