Chancellor Financial Group - Wilkes-Barre (PA)

Doreen Crawford Outstanding personalized service! Carla is so knowledgeable, and patient. She was sure to review all options thoroughly to enable me to make the best decisions to attain my personal financial goals. I cannot say enough good things about her positive and personalized approach. I never felt rushed to make a decision and she spent an extraordinary amount of time with me to be sure I felt confident in my decisions. She is an absolute rare gem in her field!

Nettie Oakschunas I have been a member of CityMark for a few years. I have only ever worked with Alexis. Alexis is so incredible to work with- she always is helpful, knowledgeable, and works to get me the best rate!! She responds immediately to emails and I never need to wait for transactions to occur! Alexis makes the process so easy for the customer. If you ever need help, guidance, and/or information about the credit union, Alexis is your girl!! Thank you for all you do!! I appreciate you!!!

Catherine Sanchez Thank goodness for you being close by..,Thank you!

David Smulowitz Jaclyn Berry was very knowledgeable, patient and helpful with the application process. Using the computer desktop screen made everything easier to complete the application process as well. Jaclyn also made the extra effort to help me out to my car being that I am somewhat handicapped.

Nora Rynkiewicz Worst place for banking needs! Charge 5$ monthly for online banking. Direct deposit payments on weekends or holidays held and not available until after w/e or holiday. Only 2 locations, one in Wilkes-Barre and Nanticoke. Also had my credit card hacked and was charged 10$ to replace card. Try Wells Fargo that make direct deposit funds available a few days earlier or PNC that has many convenient locations. Anywhere but here!!!

cel lynn Some of the staff were professional and some were condescending and uninformative. Met with them under sad personal reasons