1 /5 Rachel Walter: Wanted to love it. Beautiful entrance. Hotel is to the right of the casino. Casino staff was super rude when we asked where the hotel entrance was. Hotel check in at kiosk ends at 9 but front desk lady was lovely. Got to room; late check in about 10 p.m. It was HOT, but hey maybe they don’t cool the rooms until check in. Turn a/c down. Nope… crazy hot all night. Informed front desk. Asked to move rooms. They refused because “we done want to have to clean two rooms.” Um… if I had been here 1 night, you would have had to clean it… okay, maintenance will look. No call… waited until 2; contacted hotel. They don’t know if a/c was repaired or not. They won’t refund my next night nor move my room to one with a working a/c.
Might be a good casino (didn’t try it) but skip the hotel!!! Pool looks beautiful though but if it is maintained like the a/c or managed like the reservations, might take a water test with you!