Hollywood Casino Columbus - Columbus (OH)

5 /5 Ashton Cash: I moved to Columbus recently and on Friday night I was bored and had no plans so I visited the casino. The have a decent poker room , and the roulette was good too. I don’t play anything else but they have plenty of options , and the atmosphere is good and the employees were good too in my personal experience.

3 /5 Dylan Bland: Gorgeous exterior with ample parking. Landscape is kept up with. Lighting experience is great throughout. Gaming experience is decent. Note, when we went, there was quite a bit of downed machines. But, it was Labor Day weekend and it was busy. The slot game variety was lacking a bit. We love a variety of different slot style games. Theres a lot of the digital screen games, but not a good mixture of the game types. Digital slot games seem to be on the higher end per play, with fewer sub $0.40. Food variety is nice. Theres an abundance of tables. We do wish that there was black jack with a live dealer and play throughs via the digital kiosks.

4 /5 Mike: I’ve went here in the past and enjoyed live music on a stage but the remodeled and put an espn area bar in you can gamble but there’s no entrainment unless it’s a ticketed event so sad also the dinner buffet is gone. It’s nice to see concerts here but the should really put an investment in and build a concert venue they have the land and space and could really draw more people. The concert area is a convention room. The casino could really use some updating

5 /5 Melanie Fretschel: Im from out of town so I came here with $10 free play and a $20 food credit, and cashed out with $28 and a full belly. Went to wahlburgers and got a 6 piece chicken and fries. Thats where I spent the $20 food credit.

1 /5 Delyshia Owens: I am writing to express my concern regarding my recent visit to your casino. Upon arrival, my group was met at the front desk by staff who were selectively enforcing the ID scanning policy. One of our friends had a valid temporary ID, which was not accepted. While I understand and respect that policies must be followed, we were not allowed to proceed inside the casino until she had physically left the property, even being stopped while she was still in the parking lot. The issue arose when we noticed that this same policy was not applied consistently. Multiple guests were allowed to enter without having their IDs scanned at all. In fact, another member of our own group who arrived earlier than us was able to walk in without presenting identification. When we attempted to address this concern with the front desk staff, they responded with dismissive attitudes, eye-rolling, and unprofessional behavior. At the time we walked in, the staff members were conversing casually with each other, using profanity, and not engaging guests in a professional manner. This experience left a very negative impression. If an ID scanning policy is in place, it should be enforced consistently with all guests, without exception. Furthermore, front-line staff should maintain a professional demeanor at all times, as they are the first point of contact and set the tone for a guest’s experience.