1 /5 Chyenne Rivera: I booked an appointment at this salon and spoke with Zoye beforehand to confirm if she could achieve a wet hair and makeup look. She assured me that she could, so I decided to proceed. Unfortunately, my experience fell far short of my expectations.
First, the makeup application was disappointing. I showed her a picture of the look I wanted—a dewy, wet-look makeup style. Instead, she gave me a bridal look, which was completely different from what I requested. Based on my experience, this salon appears to specialize in simple or bridal makeup. If you’re looking for something creative or highly specific, this may not be the right place. Additionally, I requested brighter lighting during the session, but she declined, claiming it would make the makeup look worse. As a brown-skinned person, I found the final result unflattering, giving me a casket-like appearance. Unfortunately, I cannot recommend this salon to other people of color based on my experience.
The hair styling was equally underwhelming. I was expecting a proper wet hair look, but they didn’t even wash my hair before styling. Instead, they applied a large amount of Got2b spray to my dirty, dry hair without properly combing or prepping it. Despite having wash stations available, they did not use them, and their policies did not indicate that I needed to arrive with clean, pre-washed hair.
When I attempted to express my concerns during the appointment, my feedback was dismissed. They repeatedly told me, “You look nice,” and implied that I was simply complaining. Overall, I felt unheard and disappointed by the lack of professionalism and attention to detail.
If you’re seeking basic or bridal styles, this salon might be suitable. However, for more creative or personalized services, I recommend going elsewhere—or even doing it yourself.
To people of color, I’d advise avoiding this salon altogether.
