Sun River Health Inwood - Bronx (NY)

Petra Cruz I went to go because my brother died today 8/2/2023

Justin Lawrence This place is terrible. I was a patient here, and being held in this facility did nothing to help my mental health—in fact, it made things worse. When admitted, they made me sign documents without explaining what I was signing, taking advantage of people who are not in the right state of mind. Earlier this month, I hit an extreme low where I no longer saw the point in life. A friend called EMS, and I was brought here. Upon arrival, they took everything from me—my phone, wallet, and clothes—leaving me with nothing but my underwear. The staff was unhelpful and uncommunicative. The nurses never gave straight answers, constantly lying about when the doctor would see me. They would say "five minutes," but the doctor would either take much longer or never show up at all. The facility itself is isolating—there are no clocks or windows, so you have no sense of time, which only worsens your mental state. At one point, I reached a breaking point, and it took nine security guards to restrain me. One particular guard was especially rude and condescending; she should not be allowed to work with patients. To make matters worse, they don’t allow visitors. If your loved ones try to visit, they will be turned away, cutting you off from any outside support. Do not bring your struggling loved ones here. The staff does not care about the mentally ill, and this facility will only worsen their condition.

Esthepany Francisco Waiting is very short and the doctor is always ready to listen and help so the resolving any issues you may encounter. You’re usually in and out right away. So definitely a community staple

Leesa O MUST READ!! IF YOU HAVE A CHILD BELOW THE AGE OF 18YO, DO NOT! TAKE THEM TO LINCOLN HOSPITAL. They have no pediatric psych department for children. When you get there, they ask you whats wrong, depending on how bad your child is going through something, they drug them and or strap them down and leave them in the back. These children sit or lay in an open, but isolated area in the back with no doctor or therapist to talk to for days. Other than a Psych doctor coming in around 9-10am to call their name and ask, "Do you feel like hurting yourself or others"?. If they say no, they go home. But God forbid they say yes or you allow them to be admitted. Then they will be trapped there for days on end with nothing to do or anyone to talk to, no diagnosis or actual mental health treatment because the whole time you will be "waiting for a bed" at another hospital that actually see pediatric psych patients. They wont discharge your child for you to take them to another hospital yourself because they were marked for admission and cant leave unless by them in an ambulance to go to the other hospital. "According to their policy " While there they use coercion, threats of calling ACS or you getting thrown out, bullying and intimidation tactics to keep you your child there and to keep you from refusing drugs for your child or leaving with your child, when they do nothing to help them. It really breaks my heart to know children are being treated like that. There would be 0 stars, but the one star could be for some of the good nurses that are there. *Photo of little room in back where psych children stay.

Anam I need a physical form for my kid’s school after calling we were told to go there with the FORM but when I went there round 4:30pm it was empty and 3 people in the reception talking to each other, so I waited in line they were talking rudely about me after sometime one of then called me over and said “how can I help” and guess what she was pretty rude and only needed name DOB and address I said I was told on the phone to bring the form I was trying to give her the form she was again in a very rude attitude told me not I don’t need that what a waste of my time. unnecessarily made me go there plus so rude. Montefiore use to be so good what happened ?

Maya Jenkins Dr. Kareem, Dr. Sytner, Angel, and all the nurses that have cared for my father over the years are PHENOMENAL. They are absolutely amazing and kind, they treat my father with a ton of respect and care. Best VA Hospital ever. The social workers are amazing too… Manny has helped us tremendously.

D. Monique Worthley My Mother has had two successful (2) catheter replacements at this facility. We found the entire Staff and Medical Professionals to be attentive and sensitive to patient concerns and needs. Likewise, the facility was visibly clean, and the care given to patients post procedure, exceptional. Additionally, I observed them interacting with their patients, and they knew each. It was quite remarkable and refreshing to witness.

Jeremy jason Figuereo This is the worst hospital in USA, I came to the ER with my Daughter she was really sick and I wait more than 3 hour just in the waiting área and when i came to the front desk they said my 13 years old daughter wasnt priority.

Raheya Wilform Dr. Cean supersedes my expectations for pain management. He’s altruistically inclined, and his staff are professional, proficient, and kind. They provide a welcoming and comforting atmosphere. I’ve yet to wait longer than twenty minutes though be seen.

Kiara Ramos I recently had my baby 9-24-24 at this hospital. At first I was scared because of all the negative reviews HOWEVER I’m very happy with my decision with the nurses and labor and delivery team. They answered my call button quickly the nurses were very friendly and helpful they made sure that me and my baby boy were taken very good care of. I had my own private room with free T.V. The food was very delicious and had flavor.upon discharge I was given a free diaper bag filled with baby Essentials and postpartum care plus not to mention a free beautifully made fruit basket filled with cakes and fruit. I would most definitely come back here again and I highly recommend the labor and delivery unit . Thank you St.Barnabas for your excellent service !!