1 /5 Jiao Zhou: I went to this place for a simple bang cut yesterday. I showed them the picture I wanted (as seen in the first picture) and told the stylist(Kazunori) that my hair is curved, so he might need to straighten it before cutting. However, he said it was fine and cut my hair in just 5 minutes.
After he finished, I felt the shape looked a bit odd, but he assured me it was correct. Today, when I woke up, I noticed that no matter how I styled my hair, the middle part was longer than the left and right sides. I called the salon to ask if they could fix it for me, as the correction would take less than 5 minutes. However, they told me the stylist wasn’t working that day.
Since I really hated how my bangs looked, I asked if anyone else could fix them, given it was such a simple adjustment. They told me I’d have to wait. Frustrated, I ended up fixing my bangs myself.
I do not recommend this place to anyone if they can’t even get a simple bang cut right.
I tried to fix my bangs and booked another appointment at their Union Square location because I trusted a stylist I had worked with before. However, the manager at that location called me and canceled my appointment, claiming it was because I left a bad review for their Greenwich Village location. This is completely unprofessional and caused me even more inconvenience. Instead of addressing the issues that led to my review, they chose to punish me as a customer. Unbelievable!
