Rowland Street Garage - Ballston Spa (NY)

Ava DAndrea I had a fantastic 10/10 experience with Michaels Automotive. They were incredibly caring towards both me and my mom, always ready to assist with any questions. Their support was invaluable, especially when I decided to modify my car, whether it was before lowering it or after.

Nathan Patenaude Randy and his team at Cole’s went above and beyond. In December a turkey went through my 2021 ford f150’s windshield. What looked like a windshield and little dents turned into a bigger project than expected but they kept the ball moving. Picked the truck up today and you would never know there was damage. Amazing team and fantastic management. Could not recommend anyone better for repairs. Super pleased

Brad Cranston ⭐️⭐️⭐️⭐️⭐️ Ballston Lake Auto is top-notch! Mr. Mike fixed my Chevy with a $5,000 repair and $400 battery replacement, and it’s been running great ever since. I’m diligent about oil changes after a past Subaru failure, and they handle it perfectly. Tina’s warm welcome and the skilled team make every visit quick and precise, even on busy days. Highly recommend!

Michael Crandall Ken and Chris provided outstanding service. Their technical expertise and customer service has earned them a great reputation in our communities. As a Pastor people often ask me to recommend an honest mechanic. Alpine Car Care is the garage I refer them too. These men are honest and will save you money.

EJ Smith Very pleasant experience having my car measured on the dyno. Seems like a great group of folks working there.

Jennifer Krohn UPDATE: Zack the location manager made it right. I don’t want to remove the initial review but updated the grade. If you value your time this is a terrible place to take your car. Everyone has a bad day but TWICE I have brought this car to an appointment for a job I was told would take a couple of hours that was not completed on the day promised and I wound up having services that I did not even go there for. Today is Mother’s Day. A 9:00am oil change/tire rotation became a partial strut replacement and an oil change that was not partially finished until 4:30pm. The first time I had a appointment for install of tires that turned into a break job and the tires weren’t even there (withheld that truth) and I had to bring it back a second time for that. The cake is that they also upcharge the parts. The struts they just replaced are $250 yet I walked out with my car in worse shape than it was when I arrived with an over $800 bill and they expect me to pay more because they didn’t replace the top of the strut which was why it supposedly is making the noise. It all seems very much like a complete scam that they want to use to bilk me out of more time and money. It wasn’t just me. I saw other people going through some crap but when he told me about the struts and said it would add an hour and a half I tried to postpone the service for another time as I reiterate ITS MOTHERS DAY and all day long they just kept promising it will be a little bit longer. HONESTY would be nice. Being busy is understandable but lying about how long it will take so you can keep me on the hook to extract more cash is an effective way to end our relationship. Fool me once shame on you, fool me twice shame on me.

Steven DuBon Honest and very straightforward. This is the type of mechanic I always strive to find and I’m grateful that I came across them. Everywhere else charges an arm and a leg to work on my Audi but these guys have very fair prices and do great work, highly recommend. 10/10

Carrie Adserias Very accommodating and reasonable pricing. Always a much better experience than just going to a jiffy lube for inspections and oil changes. Ive been impressed with how they can fit in the extra work that my car has required in a quick time frame

craig trietiak I just had my 2015 truck serviced by Jims Service. I personally went under my truck to see where the oil was leaking. I couldnt find where but noticed a lot of oil all over the place. I was expecting a large repair and it just ended up being a faulty oil filter. Definitely will use them again for all of my repairs. Thank you!