Roback James J DDS - Utica (NY)

1 /5 Daniela Villbow: I called due to an dental abcess which by definition is a dental emergency. Ive had for a week with meds it wasnt getting better. The lady answering the phone was the rudest most unprofessional person I have ever talked to. She tells me she cant help I wasnt a patient and hangs up. So them being the only place open during the COVID-19 pandemic I call back .Same lady 10* ruder then before .saids she can not help me but in such a tone as if I had really bothered her by calling .never has a medical office been so unprofessional .Point is that these people do not care for the public in which they serve. its a tragedy that you cant find descent humans during a national crisis. I get that I wasnt a patient ok but she didnt even offer advise on pain management , the smallest thing she could have possible done and she didnt. I believe that speaks volumes to the type of people they have there.

5 /5 Sara: Best Dentist Office in all of Utica!

5 /5 Brandon Stefanik: The staff was very friendly and very helpful. They took their time and did a thorough job. Very helpful providing additional information about any questions I had. Very affordable compared to other Dentist offices in the area. Highly recommend!