Queen Nails & Spa - Lockport (NY)

4 /5 Shayla Ly: Good place to get your nails done. Kelly is amazing!

4 /5 Justine Miller: Both men are very sweet. Ethan did the blue and purple nails, and the winner did the brown ones. Kelly does the designs.

2 /5 Courtney Stanford: I just had my nails done Tuesday July 28th today is Saturday which is four days later and my nail broke . I don’t do any hard work, they are not long at all, I didn’t hit it nothing I literally went to throw a piece of paper in the trash and it fell off . I tried calling they don’t answer the phone . I paid 80 dollars for this ombré glow in the dark nails I shouldn’t have to worry about a nail coming off in less than a week. I am very upset and will be looking else where , this is not the first time . The first time I came in with my natural long nails and They broke off completely. They charge all this money just for them to break . I am not happy at all with this set

5 /5 Kristin Frye-Gallaher: Joyce is excellent and I always get compliments on my nails. Making an appointment is always helpful but they do take walk-ins. The photos are taken two weeks after service and they are still in lovely condition. They use good products and they keep the fills thin but sturdy. I have problems at other places with the nails lifting after just a week that does not happen with this service.

1 /5 Heidi Ettinger: I would never go back to this place and give them any of my money or time. Ethan filled my nails for me, I asked for a design. Even showed him a picture of what I wanted. It was a Valentine’s Day set. I didn’t realize how awful they were until I stepped outside and got a good look at them. I paid $55 for the set. So I went back inside and explained to the owners that I was unhappy, I hated the way they looked and I paid good money for them. The male owner was understanding, the women owner had a little bit of an attitude, I expressed how bad I felt about complaining and that I never do it. The women owner (Kelly I believe) started to redo my nails, she started arguing with me about how the design wouldn’t look right on my nails. So I settled for just a plain color to get out of there faster. She then told me she had other customers and couldn’t fix my nails so she was going to have Ethan “fix” them. (After he ruined them in the first place) he stood over me and Kelly and Ethan argued in front me. Then I sat down at his table for him to paint my nails again. He was so unbelievably rude and condescending the entire time. So I asked him why he was so rude and he began shouting and making a scene in the salon. Multiple people had to tell him to stop and be quiet and just fix my nails. He was so aggressive with me I’ve never experienced anything like this in my LIFE. I was already scared to speak up and said I didn’t like my nails and this is how I was treated. I’m 9 months pregnant, just wanted to get my nails done one last time and they completely ruined the experience. AND THEN he was in such a hurry to get me out of the salon he didn’t even let my nail cure long even and the color is peeling off already. DONT GO TO THIS SALON UNLESS YOU WANT MEAN AND AGGRESSIVE PEOPLE DOING YOUR NAILS!!!